Jack in the Box — Restaurant in San Antonio

Oh, where do I begin with my recent escapade to the newly renovated Jack in the Box? Let's just say it was an experience like no other. The service, I must admit, was absolutely fantastic—almost enough to distract me from the bewildering state of the facility.

As I sauntered into the dining room, I was immediately struck by its charming resemblance to a "trap house." Ah, yes, the ambiance was so unique and unconventional that it made me feel like I was on an exciting adventure rather than just grabbing a quick bite to eat. The chairs, or what was left of them, seemed to be engaged in an ongoing competition to determine which one could fall apart the fastest. The missing ceiling tiles added a touch of rustic flair, truly showcasing the establishment's commitment to the "shabby chic" aesthetic.

But the real showstopper was the lively congregation of knats. Oh, how they danced and darted about, performing their aerial acrobatics for all the unsuspecting diners to behold. It was like a nature documentary come to life, right in the middle of my meal! And let's not forget the restroom—an enigma wrapped in mystery, sealed with a kiss of eau de uncleanliness. I wisely chose not to venture in, fully aware that the restroom air was eagerly awaiting its next victim.

Now, the true mystery of the knats was revealed to me as I gazed upon the out-of-order freestyle machine. Yes, the soda dispenser that promised a delightful symphony of flavors was sadly in a state of disrepair. It was almost as if the machine had become a secret breeding ground for those tiny winged creatures. Quite the ingenious plan, I must say—a living, buzzing fountain of refreshment!

In conclusion, my dear friends, I strongly recommend bypassing this extraordinary Jack in the Box location. If the dining room is any indication, one can only imagine the astonishing wonders that await in the kitchen and food storage areas. It's a veritable adventure in every sense of the word, and if you're in the mood for a surreal dining experience complete with unexpected guests and questionable ambiance, this is the place for you. Bon appétit! (Or should I say, bon voyage?)

They are missing several food items...

Went to this location on New Year's Day at around 2 AM. Drive thru line was decently long (I was about 4th in line to order with 2 cars at the window and when I left there were about 6-7 cars waiting), and slow moving as though each order was being done before another was accepted. The two staff members were incredibly short with me and clearly overwhelmed and frustrated to the point of anger. There were somethings said that I overheard that would probably have these 2 in trouble but I dont want to do that to them as its clear despite the frustration and agitation, they were doing their best. Which leads to the question why would you only have 2 people come in on a super busy "holiday" for when all the bars let out? This area has fewer 24 food places but is located near universities, colleges, and along a highway so it gets packed when people start leaving bars. This location on a normal night picks up at around 1:30-3:30 am after the bars let out, so why is there never enough people to help cover these peak times? Every time I get food at around this time, as I work nightshift myself, the lines are almost lunch rush long but they never have the staff to handle it. I understand not everyone wants to work nights or maybe it's the way of cutting down costs but honestly all it does is make customers unhappy and force out the workers that are willing to take the night hours. I'm upset with how the employees treated me but I know what it feels like to be one of them, stretched thin and pushed to that point due to the apathy of higher-ups. Jack-in-the-box needs to look at the people in charge. If there aren't enough people, the managers needs to step in and help...

Waited in drive through for 15 mins with only one car ahead of me. My drink was watered down by the time I got it with most of the ice melted already. Ordered the #11 and noticed a black hair in my chicken sandwich about halfway into it. Upon further inspection the hair was stuck in the grilled chicken patty and was curly. After almost throwing up I went back to the location to notify the manager and the lobby was locked with the lights off. The lobby was dirty and had a table with an open pizza box with crust on it. I Knocked on lobby door and a crew worker came and said they closed the lobby because it was just two of them working. I asked for a manager and and a he called for his other coworker. She then came to the door and I showed her my chicken burger and she offered to make me another sandwich. I explained to her that I was disgusted and had lost my appetite so she then offered my money back. She returned my $8.25, but never said I’m sorry or apologized once. Well this is another reason to not eat fast food and to never eat Jack in...