Papa Johns Pizza — Restaurant in San Antonio

I ordered pizza Friday and it was done wrong,ok So they remade it of course had to wait having company outside my house waiting. Then they fixed the original error only to make it worse. The toppings were all wrong and wasn't baked correctly. I called the next day and told them even letting them know I have a pic of the pizza I had to throw away with only one slice missing cuz everyone thought it tasted funny due to the wrong toppings. Well when I called they put me on hold while he looked up my order and forgot about me I called back put me on hold again but this the call was cut off🤬 This supposedly being the "MANAGER" I thought their pizza was guaranteed?!?!? I don't want anything from there anymore, but the person who paid wants it corrected. Since he never got to eat from his pizza due to an overload of black olives. I should've just kept the first wrong pizza I don't think that had any olives on it. And they weren't busy cuz they were just all standing around when I walked in. HORRIBLE take out service. It was ridiculous. The ticket was correct all they had to do was read it and make accordingly!!! I DO NOT RECOMMEND if and when they rectify this situation ☹**UPDATE wow we ordered (boyfriend suggested)HORRIBLE, my papadia was a thick small pizza crust folded in half. My wings were SUPER DRY! Two of which had no sauce on them whatsoever 🤬 I've got pics! The last time we had a situation the owner NEVER answered my email. So this is just basically a PSA, because they don't care. They show NO PRIDE in their work because following an order should be easy. Cuz usually the ticket is correct on the box. I don't understand how my order could possibly be wrong!! Just straight up CARELESSNESS. Waste of money. DO NOT RECOMMEND!!!! UPDATE 9-20-23 Wanted to go back, but they never fixed the last problem. So be it, now ordering from Pizza Hut. They never answered my email for a resolution. It's really the current employees just not paying attention!!UPDATE 7/1/24 Haven't been there for a minute. STILL HORRIBLE!! On the papadias still using the small 🍕 crust so it doesn't look like the one shown in advertisement. Initially it was great Wish could still get one like that. THIS PLACE should just BE CLOSED DOWN! The service is NOT up to PAR either. Folks act like they are forced to be there. Very unpolite and UNPROFESSIONAL! And they respond on this review but NEVER ACTUALLY RECTIFIED ANYTHING cuz only pizza are guaranteed...

Papa Johns is only good enough for the Promotional Offers and for some of the girls who work there who are beautiful to look at and would love to have my way with. other than that the style of Papa John isn't as great as how Pizza hut or Dominos would have it. Papa John's fails to unleash its to potential when it comes to Pizza creativity and putting on food safety hair nets and food safety gloves is against their religion. WEDNESDAY PROMO CODE "SPURS50" FOR HALF PRICE LARGE AND EXTRA LARGE. "Jesus Christ I believe you are the true Son of God. that you died on the cross to rescue me from my sins, death and to restore me to heaven to be with the Heavenly Father and the Holy Spirit. I choose now to turn away from my sins, my self-centeredness, and every part of my life that does not please you. I Call Upon My Guardian Angel Assigned to Me at my birth to Protect me and My Family. I choose to serve you and I choose to give my entire life to you. I believe in you. I believe you are the way, the truth, and the light. I accept you into my heart, Into my soul and choose to receive your love, peace and forgiveness. I ask you to take your rightful place in my life as my Lord and Savior. please lord of lords and king of kings come reign your peace, love, and happiness into my heart and into my soul. fill my heart and my soul with your love and your life, and help me to become a better person who is truly loving and trusting —a person like you. may the blood from your sacrifice wash my sins away, restore my mind, body and soul in your name. Jesus Christ allow me to Live, Love, and grow through you. please bless my heart and my soul in your name and write my name in the book of life and allow me into your heavenly kingdom. Thank you God of the Holy Land and the Holy Spirit. In Jesus’ name I...

Spent almost 20 minutes on the phone with them just to be told they couldn't take my order- I STARTED by telling them I was paying with a purchase order (ordering for a school) and went through the whole process of giving them my order. When he asked how I would be paying I said again, a purchase order. After several attempts at trying to explain to him what a purchase order was he said he would transfer me to another team member that could help me (implying it was just the payment that needed help) He transferred me to someone and I explained I was transferred to get help paying with a purchase order. The woman had me give my whole order all over again (delivery address, phone number, food selection, etc) and when we got to the payment she asked me if it would be cash or credit. I said AGAIN that it was a purchase order and she asked if it would be cash or credit... After some more back and fourth with me again explaining that Papa Johns is a vendor for our school district and that we pay with a purchase order she put me on hold for another several minutes to try to figure out how to process my payment. When she came back she said they couldn't process my order because they are a franchise location and they didn't process purchase orders! Almost 20 minutes wasted when "I am paying with a purchase order" was the FIRST THING I said when I talked to both employees. It may not sound like much, but when you have hungry kids waiting and a very specific lunch break to feed them in, this kind of thing is...