This is the first and last time I come here. I ordered food to go - a pork vermicelli and a chicken vermicelli with egg rolls . There seemed to have been miscommunication because I received a pork vermicelli and another pork vermicelli with skins and no egg rolls.
I called and the young man serving tried to be helpful but the chef did not wsnt to fix the issue and said they would “fix it” by giving me a side or chicken and egg rolls and charge me for it. Note that the pork was placed on top of rest of the food, including the vermicelli so I couldn’t eat it.
I didn’t feel like arguing so I just bought another dish - the chicken vermicelli with egg rolls but told the young man it would be the first and only time I came here.
I don’t blame him - whether it was a mistake in his end, misheard me on the phone or whatever it could be. What I find appalling is the lack of flexibility of the chef to rectify the situation.
Maybe this is why this place was so empty… which only 2 tables out of 20 with patrons. I’m not trying to convince you on whether you should come here or not, but telling you how the restaurant treats...
Read moreDo not go here if you have any dietary restrictions of any kind, as they absolutely do not care. They will not keep foods you can't eat separate. I am vegan and was very careful to explain that I only wanted the tofu and vegetables with no meat, no fish, no chicken. They agreed and nodded and brought me my food to go. Which was confusing because I didn't order it to go. So I just started eating it and it seemed fine at first. They didn't even bring me any water to drink. I had to flag down the busboy when some of the broth went down the wrong way and I started coughing. Then I decided to go and started packing up my food to go and lo and behold there was an enormous piece of chicken meat. I was horrified. I haven't had meat in 22 years. I asked them what was going on, and I just wanted tofu and vegetables and they said that they just cut everything on the same surface, and when they were grabbing the vegetables they must have accidentally grabbed the piece of chicken, too. I was so mad I couldn't even speak. I just went out to my car to...
Read morePho VN Bistro is so delicious! I got the Bun Chay (spicy tofu vermicelli bowl), and it was probably the best vermicelli bowl I have ever had. I normally don’t think things are spicy and am a bit disappointed, but this was actually spicy and so good! We also got vegetable summer rolls and the tofu was very good, you can tell it is seasoned and not just plain tofu. My boyfriend got the curry shrimp and that was also so flavorful and delicious. Everything was very good and the atmosphere was relaxing and nice. Also for two people it was only around 30 dollars and I couldn’t even finish my food because the portion was so big. I will 10/10 be coming back and trying...
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