Piedras Negras Cafe — Restaurant in San Antonio

I’m sad to say this place was appalling. I placed a large order of 16 tacos for a large group today and everyone who ordered carne guisadas complained that the meet tasted rotten. I ordered me a huevos a la mexicana which is normally one of my favorites but it was not in this case due to the tomatoes being bad. :(. I called and asked if I can speak to a manager but instead they took my number and name and said, “they would call me back.” After 30 minutes they had not called back. So my coworker took food back to the restaurant and I asked them to pls pass their phone to a manager. When I finally talked to the manager I stated my name and informed her of our findings and asked if they would refund the money. The Manager stated She was unable to give a refund due to us not liking the food... I stated that the food we got was not fresh and that I was not the only one who found that the meat was bad in the tacos and this was a matter of health not due to “not likening tacos.” Then the owner of the place took my coworkers phone from the manager and, without introducing herself, preceded hollering over the phone stating she don’t care if I called the cops or report her place to the Better Business Bureau or health inspector and again stated we were not going to get a refund. Then passed the phone back to my coworker. I never once said I was going to call the cops. I doubt I’ll ever order from this place again and I’ll more then gladly take our...

The mole enchiladas de Pollo were just tortillas with mole. Then we complained and the manager lied and said she couldn't make changes and had no power. That's the way we serve it. You ate the whole plate already. My sister only ate the first one. It had a tiny stringy oice if chicken and a piece of cooked onion and celery inside. She raised her voice. And then said she was not the owner and couldn't help. She kept talking loudly and angry with the waiters and then went to back kitchen and hid until we left. The waiter had to do our check out and was very apologetic. He said I can't do anything for you. She is the OWNER. SO THIS LADY WAS COWARDLY AND HID IN THE BACK AFTER SHE LIED THAT SHE COULDNT HELP AND WAS ONLY THE MANAGER. WHEN IN FACT SHE WAS THE OWNER....

This place is not good at all. I ordered pork chop with over easy eggs and beans. They must’ve forgotten seasoning because it was flavorless , their green salsa also had no salt or flavor other than tomatillo and peppers, the chilaquiles .... well pop open a bag of tortilla chips , sprinkle shredded cheese, pico de Gallo and microwaved eggs and boom there you have it . Coffee... probably a week old . I normally drink black coffee and I had to add sugar and milk . Our waitress . Well she seemed annoyed with working or taking orders period . Not inviting and pretty much seemed like she hated her life there . I’m just mad we ate it because we had to...