Tia's Taco Hut — Restaurant in San Antonio

Today 8/25/24, we ordered two bacon and egg PLATES. She asked if we said plain or plates. We said plates. We get to the window and they try to give us two bacon and egg tacos. We clarified that it was supposed to be PLATES. She looked at us confused and grabbed a man from the back because I guess she didn’t understand what we were saying. We clarified we wanted two bacon and egg PLATES and he asked how we wanted the potatoes. While I understand they can make them different ways, I figure that us just ordering the plates, no modifications, suggested we just wanted regular potatoes. Instead it became a giant debacle about what exactly we wanted. It’s like this Every. Single. Time. We can never just drive up, order, and get our order. There is always some sort of disconnect with the staff. It shouldn’t be that hard to just order a bacon and egg plate. Regular potatoes. They then asked us to pull around to the front to wait on our food. We waited quite some time before the man came out with our food. We said thank you and he did not respond at all. Due to the poor service we will NOT be returning to this restaurant. It’s a shame because we do enjoy the food. It’s just such a headache every single time we give them a chance....

Local joint. Went in this past Saturday and ordered my usual two tacos. Prior to this visit, I was always greeted with friendliness and taken care of above board. This time I believe it was the manager behind the cash register, wearing a gray shirt and she has pseudo blonde hair. She did say, how can I help you when I got to the register and took my order and my money of course. When the tacos were ready, I told her that I would like to have another green sauce and she told me that was extra, I asked her how much and she said $.38. I said, but I have two tacos and she replied Yes you only get one sauce for two tacos. Well, I paid the $.38 begrudgingly, but that was my choice. My whole point being I’ve never been to a place where I had to pay extra for sauces nor have I ever been to a place that only gives you one small container of sauce for two tacos. short, I won’t be going back. That’s ridiculous. From my point of view anyway.! Other than that, I’ve always enjoyed my experiences there and I’ve never been treated like I was this past Saturday. And the other employees have never charged me extra for extra sauce. Tia’s on Evers, you lost a regular. But I don’t...

Yesterday was an eye opener for me. I ordered breakfast tacos and I had to return them. The bean and cheese tacos had ONE spoonful of beans and 3 visible pieces of shredded cheese. I returned to the restaurant and spoke to the lady at the counter. She advised that I purchased the bean and cheese tacos @ .79, therefore that's what comes in each taco. Had I purchased the $1.99 tacos, I would have received more beans and more cheese. Considering there is a sign on three sides of their building advertising seventy-nine cent bean/cheese tacos, how is the consumer to know that they offer additional tacos at one $1.99? Why would someone purchase them at $1.99 if you advertise them at seventy nine cents? The lady at the counter seemed annoyed when I asked for a refund. I explained to her that no matter the cost of the tacos, the quality and her attitude was enough reason for me to spend money elsewhere. Even after Tia's started charging a 4% service fee for using a credit card, I continued to eat here. It's the principle: Quality Food Service...