Taco Bell — Restaurant in San Bernardino

Melanie R doesn't even know the menu😂 been ordering the cantina chicken bowl with extra ranch every single time I go on my lunch. But this time I was told the salad comes with sour cream & doesn't come with ranch and never has. Then when I get my food, it has ranch. So I tried to show her and she says "oh that's avocado sauce." So I tried to say "maybe you should say that next time so I can ask for the right thing" and she cuts me off and says "know before you ask" and shuts the window on me and walks away, like how am I supposed to know before I ask if you don't even know what your food comes with yourself?😂 Then I called in to speak with a manager whom confirmed the salad part does indeed come with avacado ranch (i apologize Melanie R that i didn't specify it was Avacado Ranch and not just Ranch. Will you find it in your hello kitty heart to forgive me?) and I'm not sure if I even got to explain what happened because she just kept talking over me saying "ok I'll talk to her" like girl, how you gonna talk to her if you don't even know what im saying talking over me😂 and when I asked for a way to talk with a supervisor or corporate and was told to just leave a review. The food is always good but jeeeez dude, the people that work there are probably not getting paid enough because the customer service is always horribly inconsistent. Might I note, i really hope Melanie R isn't someone else because that'd be really unfair if some other worker hopped on her register but the rude lady was whoever was wearing the hat with either hello kitty or white/pink flowers on it,...

I ordered Taco Bell from my Taco Bell app today and I picked the location that was closest to me which was grand terrace. When I was checking out it said I had to sign in the app since my phone is brand new and just had the app downloaded, so when I did and I hit complete check out it changed my location to the San Bernardino location on 2nd street. I called them but nobody likes to answer the phone there, nobody likes to answer the phone at any Taco Bell let's be real. The fax machine will pick up and scream in your ear after about 15 rings. After 15 minutes in non stop calling I finally got a hold of the manager on duty who said he would cancel out the order and it would show that it was canceled on my app and I would get a refund in a few days. Instead he lied and it's showing as a completed order. I didn't realize $9 was that big of a deal to you but since this location clearly has no integrity then I don't have any qualms about writing a negative view when somebody lies to me. So I will be challenging this with my bank and I took screenshots that the app does not allow you to see the location until after you complete your order. Truth be told this location isn't even a capable fast food restaurant. I'm not quite sure how you get rid of half of your menu and you still can't manage drive thru in a timely manner. Stay away from this lying thieving location....

I recently had the pleasure of visiting Taco Bell, and I must say, it was an extraordinary experience that left me craving for more! From the moment I stepped inside the vibrant restaurant, I was greeted by friendly staff who made me feel instantly welcomed. Taco Bell truly excels in delivering a delightful combination of mouthwatering food and exceptional service.

What truly sets Taco Bell apart, however, is the exceptional service provided by their staff. Each member of the team was not only friendly but also genuinely passionate about ensuring that every customer's experience was outstanding. From patiently guiding me through the menu to promptly attending to my needs, the service at Taco Bell was unparalleled. They even went the extra mile to accommodate special requests and preferences, making me feel like a valued guest.

Taco Bell is a true gem that combines delectable food with exceptional service, resulting in a memorable dining experience like no other. Whether you're a meat lover or a vegetarian, Taco Bell's diverse menu has something for everyone. The staff's passion for delivering excellence and the inviting ambiance complete the equation, making Taco Bell a must-visit destination for any food lover. Taco Bell has undoubtedly set the bar high for fast-food chains, and I can't wait to return for another...