Thai Paradise Restaurant — Restaurant in San Clemente

We’ve been coming here for years for sometimes very good, but mostly decent to sometimes mediocre thai food. The service has never been anything exceptional and phone ordering feels like someone put a gun to your head type of thing, but I guess we’ve just been writing that part off.

Unfortunately, what I had originally written was deleted so I’m going to summarize by asking you for the sake of food integrity and your own dignity, do not support this establishment’s unsafe and gross food practices and especially their very inconsiderate, rude and just lame attitude they have no problem giving a lifelong regular customer. Or, go ahead and support them if you want to always wonder if they made a mistake and gave your order to someone else who searched through your order for their order, opening the boxes up to see it was all wrong…. but then… this restaurant calls them a couple of times telling them they needed to hurry up because you’re standing there waiting asking where your lunch is? I’ll tell you where… it’s down the road in a stranger’s kitchen getting packed back up and driven back to this rude place who just told a person who was now late for work that they needed to bring your lunch back! Ope! your lunch just got back and let me tell you those egg rolls were tempting! BON APETITE! I’m sure anyone reading this would be cool with that right?! yeah, neither were we.

On top of that bizarre (with the possibility of disgusting ) and unsafe food handling policy they have….not only that…. they asked my now late to his customer bf of mine to pay the difference of the orders and loudly argued that this was somehow his problem and still needed to pay the total for our order. I get that we ordered what we did and we were fully prepared to pay for it (which he did cuz he’s a nice guy) but wouldn’t you of thought to idk not berate the guy and instead comp the meal, offer a free appetizer next time, give him a free tea or something… perhaps APOLOGIZE for your error that’s making him late and inconveniencing his customer??? I mean anything but make a customer pay more money after driving back and forth with someone else’s food that you gave him and he trusted it to be right!

The staff and management here suck and we will not be back, no matter how good the pineapple curry...

Placed a phone order. Showed up and told them my name, young lady already looked annoyed. Asked what was in my order because it didn’t look like mine. She immediately rolled her eyes and said it’s what you ordered “dawn”. Perplexed, I said my name was John. She was already charging my card. Canceled the charge. Grabbed another order from the table and proceeded to charge me. I asked again what’s in the bag, she proceeded to tell me my order. Two spring rolls and chicken curry. I asked for extra sweet and sour sauce, rolled her eyes again and went to go grab it but stopped and said that will be a dollar… I just spent 38 bucks and now I’m charged for sauce because prices went up “it cost money to make sauce”. This place has never been cheap and that didn’t matter. Been in San Clemente all my life and have been going there a long while. This will be my last time coming to this place. Customer service was horrible. I don’t need someone’s attitude especially if I’m spending money as a consumer. Threw the food away and didn’t try it. Negative energy in a restaurant...

Food is average, more on the salty side, service below average, they have a 2 for one deal in local paper but didn't seem happy about it, If I would have known the coupon would change their attitude so much I would have not even shown it beside with all exclusions makes your choices very limited, the place is very small and tables are tiny but a none issue for us, again food is average but poor service ruined for us, I would not go back there. also portions are small, drinks are...