I was super disappointed in our wedding cake. The tasting they offered was beautiful and delicious. The staff very friendly and helped us keep the cake price within budget. I was REALLY impressed with the cakes I saw they made while watching other customers pick up their orders. But mine was nothing like it was supposed to look. It seemed like a fairly simple design and when I showed the photo of what I wanted, the lady assured me they had done that EXACT cake before and would have no problem. They offered to handpaint the design I wanted, but I asked if instead they could print a similar design on frosting sheets if I send to them. They agreed to do it that way and then hand paint our initials at the front of the cake. I created a BEAUTIFUL design, sent a large copy to them via email and they said it was perfect. (I'm a photo editor so I made sure it was VERY large, and colors were set the way I wanted). But when I got to my reception, I was embarrassed at the cake we sat next to.
The design was BLURRY and pixelated (pretty small cake so I'm not sure how that could happen). They also didn't put our initials in the center of the cake's design like they said they would. We literally got ZERO compliments on the cake (even though I got TONS when I showed people photos of the design that was gonna go on it). I didn't even bother taking a photo of the cake, it was THAT much of a difference from the intended look. When my wedding photos come in, I'll be sure to upload. So bummed about it. Definitely not...
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We completed our tasting and selection of our cake a year ago. Day of the wedding arrives and there’s no cake. Come to find out they do not have an order for our cake, a cake was rushed over and in time for our cake cutting. After our wedding, we started the follow up process and were told it was our responsibility to complete the order electronically (which was never explained or else it would have been completed a YEAR AGO when we called to confirm our selection). The bakery alleged they called us and left us SEVERAL voicemails, which was simply not true. We were on top of our wedding planning and in constant communication with all of our vendors. There was zero ownership or responsibility taken by the bakery, the impression was that we should have been happy there was a cake at all despite it not being what we had selected. It’s important to note that the cake provides was tasteless and seemed to be an old cake. Despite it being one of the happiest day of our lives, this process definitely left a sour taste in our...
Read moreWe had the absolute pleasure of working with Fab Cakes in San Diego for our wedding on May 2nd, 2025, and we cannot say enough great things! From our first consultation to the final delivery, the entire experience was seamless, professional, and so enjoyable.
Let’s talk about the cake—it was breathtaking. Truly a work of art. Every detail was executed to perfection, from every intricate detail to the elegant design that matched our theme flawlessly. Guests couldn't stop talking about how beautiful and detailed it was—and yes, it tasted just as amazing as it looked!
The communication throughout the process was top-notch. The team at Fab Cakes was responsive, accommodating, and genuinely excited to bring our vision to life. They made us feel heard and taken care of every step of the way.
We are beyond grateful for the love and artistry Fab Cakes put into making our special day unforgettable. If you're looking for a cake that will wow your guests and a team that delivers exceptional service, Fab Cakes is it!
Thank...
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