Located conveniently across the street from the Balboa Mesa Shopping Center, Five Guys offers a delightful burger experience. The hamburgers here are known for their great taste, which is evident from the first bite. Each patty is juicy and flavorful, cooked to perfection, and served with a variety of fresh toppings of your choice. The flavor combination is nothing short of satisfying, leaving you craving for more.
The fries at Five Guys, while perhaps not exceptional, are certainly generous in portion. Each order comes with a hearty serving that can easily be shared among friends or enjoyed solo for those with a larger appetite. The fries are freshly cut and cooked, providing a classic and reliable side to accompany the main attraction â the hamburgers.
An added perk of dining at Five Guys is the availability of free peanuts. Guests can enjoy these complimentary snacks while they wait for their meals, adding a unique and enjoyable touch to the overall experience.
In addition to the solid food offerings, Five Guys features two fountain drink machines at this location with a plethora of beverage options. This variety ensures that every customer can find a drink that suits their taste, from classic sodas to more unique flavors.
Price-wise, Five Guys does lean towards the higher end when compared to other hamburger joints. However, the introduction of their new meal deal has made it a more attractive option in terms of price-quality trade-off. This deal provides a more budget-friendly way to enjoy the Five Guys experience without compromising on the quality of the food.
Overall, Five Guys stands out as a great place to indulge in a well-crafted burger. The combination of tasty food, generous portions, and extensive drink options makes it a worthwhile stop for both locals and visitors in the area. Despite the slightly higher prices, the value and quality offered through their new meal deal make it a more accessible and enjoyable...
   Read moreWent in on Thursday, literally waited over 25 min for an order of fries. There was a customer that walked in about 10 ish minutes after us and ordered a full meal and was served way before us, who got fries, burger, &drink. When I went to complain the manager said he was an online order, which was false because I was sitting at the table closest to the register and heard him put in his order. Manager wasnât having it at all, probably one of the worst fast food managers I delt with. He didnât even bother to talk to me, instead he yelled across the kitchen to me saying nothing he can do about it but give us our money back. SERIOUSLY? OVER FRIES? Just put them in the bag & send us on our way! Didnât compensate or empathize for us what so ever. Only reason why Iâm giving 2 stars instead of just one is because the fries were good and the blonde girl working the register was super sweet and kind to us. Never coming here again. Just to show how irritated this manager got me, I have honestly NEVER wrote poor reviews before- only good ones. I get it, itâs stressful when busy, but If you canât handle being a manager, you shouldnât take the job.
One more thing I left out- there was a guy working who had long hair to his shoulders that didnât have a hairnet on, only a hat. That to me is sick because hair does fall out & can potentially land on the food. He was the only one without a hairnet. And the manager shouldâve been on top of...
   Read moreA disjointed operation based on what I experienced. I placed an online order and still had to wait 20+ minutes inside the restaurant - all because they apparently needed several reminders to get started on cajun fries even though the burgers in my order were ready.
Reminder 1: When I first arrived, their manager told me they just needed to make the fries and reminded their staff.
Reminder 2: The manager somehow eventually disappears so I follow-up again after ten minutes. It was only then that they started making my fries.
It was aggravating to see so many walk-in customers being served while I waited for my order which was placed well ahead of time. When they finally served my order after another 10 minutes, I had to remind the employee that I also ordered a drink. He seemed confused, proceeded to make fries for another customer's order and then finally gave me a drink cup. That left me really...
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