I’m so SAD!!!! Just not the same anymore after the pandemic closure ☹️
1). service is waaay impersonal. If you’re dining in, you order your food at the counter and then sit or you can order and pay from your phone. No ones comes to check on you after you get your food. So no refills on your water. I was told it’s due to them being short staffed but as I sat and dined I noticed the restaurant was not packed and the 2 female employees were just sitting at the front counter chit chatting. They were super nice but it was annoying going the counter for sauce, napkins, straw, water, etc. when they could have easily just walked around and checked- the usually dine service Loving Hut offered. They were still super nice though.
2). The food just didn’t taste the same anymore. Lower quality, smaller portions and just looks thrown on the plate. Menu changed too and a lot of the popular items are no longer available.
The love was defiantly missing from everything about my dine in experience and I am heart broken. They’ve lost that magic that used to make them so special. The ambiance inside just felt like you were eating at a chain. It was HOT, didn’t feel like the AC was on. The floors were super sticky.
UPDATE response to business I get it the pandemic hit every business hard. I was pointing out that you are paying 2 employees to sit at the counter and chit chat when you could be using them to provide the same amazing sit down dine in experience you have in the past. Adding in no AC during summer really makes your guests not want to dine in. It felt like a lot of...
Read moreHighly recommended, even if you are not vegetarian or vegan you will like it.
My wife and I have been going here since they've opened and we've order the same dish every time, because it is so good, and we are creatures of habit.
The Lucky Chow Mein is awesome, the noodles are not soft and mushy like normal chow mein noodles, they have an al dente snap to them, which pairs excellently with the sauce and the vegetables.
We also get the Spicy Cha Cha, which isn't really all the spicy, but is made with unique battered and fried Soy Shrimp. I'm not a huge fried real shrimp guy, but these taste great.
Portion sizes are huge, and with it only be $1 more to get the larger size you can take the leftovers home for a second meal.
Prices are extremely reasonable. Most of the entrees are in the $5-8 range and can easily be shared between two people especially if you get the larger size. Drinks are around $2-4 and they are handmade smoothies, cooler drinks and fresh juices.
As mentioned in other reviews there is a lot of Supreme Master "propaganda" which you can tune out if you'd like. I have to give them credit for being up-front about their mission statement rather than sneaky about it.
The restaurant is crazy clean inside. I feel like I could probably eat off the floor and not get ill. I think the extreme white inside has something to do with it.
My only suggestion would be that they stay open later -- they close at 9pm and are also closed on Sundays. My wife and I always seem to get there 15 minutes before closing, and they are very...
Read moreUpdated to add: The lack of communication was from the server as I would've been satisfied enough to be offered something different when what I given/ordered was no longer matching what was on the menu. Or had I been offered a high chair for my toddler. When a small business is unable to take constructive criticism, they fail to grow to their full potential.
I haven't been back since they changed anything. And I felt ripped off...they let me order the Coco Tofu but when it arrived it had no coconut or peanuts. It was totally covered in too much sauce and overly salted. I wish they'd told me so I can try something else. For $16 it felt like a big waste. The rice was too much of it, and old and completely clumped together, and my salad was wilted and had zero crunch. I was really disappointed. The service was whatever. No one greeted us or checked on us while we ate that I recall. Maybe I didnt notice. And it was very empty. (Monday night) so it wasn't due to being busy. I'm sad I took the day off cooking to overpay for salty terrible food. They give you a free treat if you show them your good review so I know why they kept their good ratings from the old owners. I wish I had complained and gotten something else, but my husband's meal was also a tiny sandwich and a plate full of fries. Not at all what we used to eat here. For $16/17 each plate I left knowing there's no way I'm coming back.
Also no kids menu. Or...
Read more