McDonald's — Restaurant in San Diego

O, wretched and most accursed fate! What cruel misfortune hath befallen me this day, that upon the opening of yon humble sack, I did behold naught but emptiness where my McChicken ought to have lain! As though some unseen and merciless hand had reached forth and plucked it from mine grasp, leaving me bereft and broken. Did I not, with mine own ears, hear the attendant’s solemn vow, uttered in tones most assured, proclaim, “That is everything”? And yet, like a fool most wretched and beguiled by the sweet deceit of false hope, I chose to place my trust where none was deserved.

Alas, I should have known! Yea, I should have heeded the whisperings of my wary soul, for never was there born a greater folly than to trust the word of a McDonald’s servant. Their tongues are as fickle as the changing wind, their promises as fleeting as the morning dew upon the grass. They speak, yet their words carry no weight, their assurances no substance. I, in my weakness, ignored the counsel of my own distrust, a distrust long harbored and well-earned through trials past, and now I am cast into the pit of disappointment, my hunger gnawing like a serpent within me.

Yet greater still than my hunger is the wound upon my soul, for it is betrayal that stings me most! To have placed my faith, however fragile, into the hands of another, only to be deceived—’tis a wound that cuts deeper than any blade. O, what bitter treachery, what venomous deceit! I stood before them, unguarded, believing in their falsehoods, and they, with smiling lips and hollow words, led me to my ruin. Had I been struck by sword or stone, it would have been a mercy compared to this—this dagger of betrayal driven into the very heart of my trust.

O, treachery most vile! Betrayal most foul! Better it were that I had stood my ground, peered deep into that sack beneath the cold eye of scrutiny, and demanded the proof of their words. Better to have been thought a fool for my doubt than proven one for my trust. Yet now, I am left with naught but empty hands, a heart heavy with regret, and the cruelest knowledge that my faith was ill-placed.

Cursed be my folly, cursed be the moment I let down my guard and believed in the honesty of their tongue! Let this be a lesson carved upon my very soul, that I shall ne'er again be lulled by the false comfort of their assurances. For now I wander, my hunger unquenched, my spirit embittered, and my McChicken lost to the abyss of misfortune. And worst of all, I carry the weight of betrayal, like a stone upon my chest, pressing deeper with every breath. Aye, this shall be my burden, my lament, and my sorrow till the...

I never write reviews but this isn’t the first time SPECIFICALLY IN JUST THIS location where EVERY TIME I go they forget something in my order? The first couple times it happened I let it go thinking “honest mistake, it happens, we all have long days.” But it now being my 9th time in this location and it happening EVERY TIME (not. Exaggerating?!!) cannot be a coincidence???? Either they need to retrain the workers or something cause I am NOT SUPPOSE TO BE PAYING for the employees lunch or snacks when I’m ordering food for my baby when he’s starving after school because u guys want to keep the food for urself instead of giving it to the customer WHO ORDERED AND PAID FIR THE FOOD?!! WHO AM I PAYING THIS FOOD FOR?! The employees or MY HUNGRY SON?! U guys can NOT KEEP DOING THIS TO PEOPLE?! My boys and I are stuck in traffic after picking them up for school and then I’m rushing to make dinner, you purposefully (because if this is not the first, not the second, third or FIFTH TIME doing this then there’s not WAY u can convince me at this point it’s on accident?! Like??? 😭) are keeping my child hangry and disappointed in this heat when he just wanted a treat?! I’ve talked to the employees here before to explain (I believe after the 4th time it happened?) and was met with nothing but nasty attitude. It shouldn’t feel like ur customers fault for returning to a convenient location for a treat for their kid? Please just retrain employees because it happening MULTIPLE TIMES with different items is a very frustrating “coincidence”, I would appreciate it if this location stoped stealing money from me...

Kudos to Shamarkae

I recently had the pleasure of experiencing exceptional customer service at McDonald's, and I felt compelled to share my gratitude for the outstanding service provided by Shamarkae.

In an era where exemplary customer service seems increasingly rare, Shamarkae defied the norm and turned my visit into a genuinely delightful experience. His ability to transform a frown into a smile is a testament to his dedication and professionalism.

Not only did Shamarkae exhibit an impressive understanding of the menu, but he also demonstrated the rare skill of upselling while still respecting my budget. His recommendations were thoughtful and tailored to enhance my dining experience, showcasing a remarkable balance between customer satisfaction and business objectives.

McDonald's should take immense pride in having Shamarkae as a member of their team. His commitment to delivering exceptional service sets a standard that all McDonald's employees should aspire to emulate. I am convinced that having his face represent McDonald's across the board would be a powerful symbol of the company's commitment to providing unparalleled customer experiences.

In conclusion, my sincere appreciation goes out to Shamarkae for going above and beyond in making my visit to McDonald's truly memorable. His professionalism, product knowledge, and genuine concern for customer satisfaction deserve recognition, and I hope McDonald's acknowledges and celebrates the exemplary service he...