Date of visit: 9/10/2016
Musashiya is located inside Mitsuwa. The display case shows the different foods you can order and there's a small menu behind the cashier that lists their drinks and small plates to order. Once you place your order at the counter, you are given a number on a receipt and wait for your number to be called. This is definitely a casual restaurant, so do not expect sit down restaurant service here.
The dining area is shared with Santouka and has a cafeteria feel to it. This is a definitely a place for a quick bite to eat, not someplace to sit and hang out. It is definitely a convenient place to get food, especially if you're grocery shopping and just want something quick.
Shrimp Tempura Udon. This udon was extremely mediocre. It was barely a step above the refrigerated packets you can get. Beyond the noodles and broth, they only added some green onions and shrimp tempura on the side. I was definitely not impressed, but since my stomach was upset, I didn't want anything too complicated, and this served its purpose.
The shrimp tempura was a little too oily for me, so I traded with Scotty for her tea egg from Santouka. The tea egg actually tasted really good with the udon broth.
Overall, I'll probably never order from Musashiya again - it was really expensive for what I got. The quality of food from Santouka is way better for the price and since it's only 10 steps away, it doesn't make sense to order from Musashiya unless I'm really...
Read moreI love going to this grocery store… But I don’t think that this restaurant is up to par with other restaurants in the area. I went to both of Mitsuwa’s restaurants and got a aburi chasiu bowl from the other establishment - YUM!
From Musashiya, I ordered the Mini-Katsu Don bowl, and was disappointed. All of the breading fell off the meat - all of it! It was gross and nearly inedible. Basically what I got was a boiled chicken rice bowl topped with egg/breading clumps
Breading should not completely fall off, this is a sign of poor food handling &/or chef skills - both pretty important in a restaurant setting.
I was going to say something but the host didn’t really give off hospitable vibes from the get-go.
For example, When I got my food, I noticed there was no spoon for the included miso (one positive thing about the katsu don is that it comes with Miso soup), I asked the host if I may have a spoon and they told me people usually drink from the cup and was seemingly-reluctant to grab a spoon for my meal… I may be reading into it. But I felt like I was a burden to the staff, asking for a spoon when served a soup.
Rather than alerting the staff about my observations, I simply will not go there anymore.
The value perhaps would have been amazing if the Katsu Don was...
Read moreLast week 7/19/2024, was the worst staff and service, I have ever experienced. I will not definitely come back and also advise customers to think twice going to this place unless they hire a mature , considerate staff. That night bunch of kids working and obviously, could care less. It was only 6:30pm, they close at 8pm, but they stopped taking order because they run out of rice. An Asian Japanese restaurant running out of rice. The kids messed up my order and offered to refund me. Ok, I was refunded but today I checked my charge on my account, they reversed the charge. Not only they have a terrible service, they are even robbing their customers! SHAME ON YOU. If you promise to refund due to bad service and in correct order, don't try to take back the charge! Keep giving this kind of service, and I know you will not be around any longer for business due to your bad business practice and...
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