Obi's Sushi — Restaurant in San Diego

A few hours ago came to eat with my family, it was my first time eating here. The food was ok, the environment was the same. What I did not like was the calamari appetizer, they looked just like onion rings. I would not recommend it. We ordered about 6 different rolls because it was 6 of us. The service was bad. We had a lot of empty plates at our table. They never came for a single plate, until we got up leave they started coming with their cart. The worst of all is the bill. I split the bill and what noticed when I got home was that they charged both of us 6.97 extra . I summed it up and I don’t see on the bill why they charged up extra. I don’t mind nor am I stingy with my food and bills but if your going to charge me, please do it right. ALSO….they automatically charged us an 18% hidden service charge. Usually when I go out to eat they let me know but this time they just handed us the bill and maybe thought that we weren’t going to see it. Hopefully the manager gets to see this, because I would like to discuss about the extra charge. I will upload my bill so whoever reads my comment can sum it up if they...

Placed an order at 5pm got my food at 615pm and it was cold. Ordered fried calamari and fried oysters. Also two sushi rolls. Had to turn around and head back to the restaurant because they forgot an order. SMH.

Edit: changed my review from 1 star to 2 star because the owner responded. I understand that these things happen all the time, but at the same time I believe it is the responsibility of the restaurant to accurately inform their customers on the wait time before they order. I was told that it would be only a half hour for the food. Half an hour would've been plenty of time to eat and go see a movie(which was the plan for Valentines Day) instead ,we ate in the parking lot and went straight home. If I was informed that it would've taken over an hour to get my food, I would've settled for Jack in the box and then to the movies. Again, accurately providing a time to customers, because you never know what they might have planned.

Update: Went to restaurant and they honored the free meal. Will be a...

Apparently Obi's Sushi is the "got to" place for professional get-togethers. I personally thought the food was delicious but a little over priced for what you get. The sushi roll that came with my bento box was a mini version of what I usually receive at other restaurants. The miso soup was yummy along with the other side dishes I received with my bento. The ambiance was nice but the customer service was lacking. Our server rarely came to check on us. On several occasions, I had to get up to ask for her assistance. When I got up, I saw all the workers sitting at a table texting and on their phones. They looked a little surprised when they saw me. We were literally the only customers in the restaurant so I guess that's why. I found this a little funny and understandable since no one else was around. On the other hand, the parking was great. You will not struggle with that here. My overall first hand experience was good but I was hoping it...