Alice's — Restaurant in San Francisco

Nice looking place, but service and food are a big disappointment. Stopped in on my way home for take-out. I was greeted friendly enough until I told them that. The server's attitude changed from friendly to dismissive as she motioned me to the "take-out" area, I suppose, and dropped a menu in front of me. I placed my order and waited. About 10 or 15 minutes later, when my order was ready, she came and told me the total. I asked her for the itemized receipt; she said I would get it when I paid for my order. When she dropped the check in front of me, only the credit card receipt was present. I went to the back and asked her for the itemized receipt. She just said she didn't have one and put a menu on the table and told me I could add it up! That's the kind of customer service we can expect these days. Wow! To add insult to injury, the vegetable egg roll I ordered was so greasy that oil literally oozed out when I bit into it. Totally inedible. The Hunan Rock Cod tasted day-old and like it had been frozen, the thawed, deep-fried, and a smattering of sauce added on top. It was dry and not tasty. So, we live and learn. I will not be back...

Okay, Alice’s is definitely a place for non-Chinese eaters. Step inside and it’s clear that the menu (sweet & sour, mango beef), decor and customer base are geared towards non Asians, which is fine for the neighborhood. We both ordered the lunch special which came with a strange vegetable clear broth soup that was not bad. I ordered the spicy eggplant and my partner the kung Pao chicken. My dish was decent although the Szechuan sauce needed more vinegar and bean paste. My partners KP chicken was very bland and not at all Kung Pao. The service was efficient, kind and quick. They gave us both a pot of tea and water. I see that they have a regular clientele but for me, I...

All of the classic American Chinese food options. I ordered the combo appetizer, orange chicken, hoisin string beans and a side of rice. The best dishes were the pot stickers in the appetizer combo and the string beans. The orange chicken sauce was pretty good too, but the meat was not very flavorful. The crab Rangoon didn’t seem to actually have crab in it, just cream cheese. And the egg roll was pretty bland and overly oily. I’d get those string beans and potstickers again for sure but maybe not other items! Also, Delivery to twin peaks was extremely fast on...