Cafe La Taza — Restaurant in San Francisco

😡😡La Taza - Worst place I’ve ever been.😡😡 Waitress asked me for how many people, I said 4, but I told her the rest were looking for parking. She still gave me the table anyways. My friends took a bit longer than usual cause anyone that lives here in SF knows parking is a total nightmare. They came 3 times asking how many in my party and if they were coming any time soon. 2 times they came and told me “we told you that we don’t sit people if the whole party is not here” (so not true, they told me after I was sitting down). The last time the waitress came she was very rude and mean and was yelling at me and ask me for the table if everyone wasn’t there and that they don’t sit anyone unless the whole party wasn’t present. I got up and left and my friends were right outside getting out of the car. They told me they wanted to eat there so I swallow my pride and went back inside to wait for another 10mins for another table. I ordered a Tres leches pancakes which did not taste like tres leches at all and had an enormous amount of whip cream of top. IHOP has better pancakes than those. Very pricey we paid $54 for 2 breakfasts and a plate of 2 pancakes. Pleople please don’t go there. They need to respect people and be nice to customers, but instead they treat Latinos with no respect and I’m sure they will not do that to a different race. Latinos discriminating latinos, very sad. Spanish Version: Me pregunto cuantos éramos y dije 4, pero los demás están buscando parqueo. Para los que vivimos en San Francisco en general es muy difícil encontrar parqueo y pues se tardaron un poquito en llegar. Mientras yo esperaba nadie me atendía. Al fin llega alguien y me pregunta otra vez que cuantos éramos y le dije 4, y me dijo le traeré los menús. Le dije que si muchas gracias. Me puse haber si ordenaba una bebida en lo que esperaba, pero en lugar de preguntarme si quería algo vino alguien más y me dijo cuantos éramos y si ya estaban todos ahí, (obvio no pues las sillas estaban vacías duh), y le dije que estaban buscando parqueo y luego me dijo “nosotros no sentamos a nadie si no están todos los del grupo, le daré como 2 minutos para ver si llega el resto pues tenemos gente esperando”. Le dije al señor que desde que entre les dije que los demás estaban buscando parqueo, luego trate de comunicarme con ellos y no pude. Después llega otra mesera y me dice, “le dije que no sentamos a nadie si no están todos y si su grupo no viene necesitamos la mesa” (a estas alturas ya se me caía la cara de vergüenza y me moleste) Me levante y le dije ahí está su mesa, y me salí del lugar a toparme con mis amigos afuera parqueados enfrente. Les comuniqué mi frustración pero ellos querían comer ahí y pues doblegue mi orgullo y entramos de regreso a esperar por una mesa. Al fin nos sentaron y miraba como se murmuraban todos, pues 2 meseros me pidieron la mesa y ellos se encargaron de decirle a todos los demás trabajadores lo que había pasado (como buenos latinos el chisme no puede faltar). Pedí unos pancakes de 3 leches, pero de 3 leches no tenían nada (creo que solo el nombre tienen pues me supieron como cualquier pancakes, y ayer comí un pastel de Whole Foods de 3 leches y estaba delicioso se los recomiendo al 100). Bueno mis amigos pidieron chilaquiles y un desayuno típico. Por todo nos salió casi $54 dólares (aparte del horrible trato son súper careros), encima de eso los baños estaban cerrados, afuera de la cocina estaban jalando con una vacum el agua que se había salido de los toilets pues estaba inundado, pero no querían que pasara al lado de las mesas, y todo el excremento estaba saliendo afuera por las tuberías de la acera y lo estaban regando con una manguera para que el mal olor no quedara ahí). Salí de ahí con un trago muy amargo y pues espero nunca mas regresar. Si usted quiere seguir apoyando esa clase de negocios hágalo, pero por eso estamos como estamos, latinos discriminando latinos....

I'm not the one to give reviews so much but this place deserves one this time. I work less than a block away from this place and go and buy food and coffee almost every day but today I had a bad experience, I called on advance to have my order ready by the time I get there and it so happens the guy who toke my order did it wrong then the guy who prepares the bagels and sandwiches has preferences with females and since there was a hot girl who came in way after me he made her sandwich first. I get it some business have favorite customers but I have been buying coffee and food from them for over a year and I feel disappointed of their bad service and now because those 2 unprofessional employees they will lose me as a customer and my recommendation to customers who visit my store. Over all I won't recommend this place they are not as good as before they take so long to prepare your order and they will probably messed up also if you are not a hot looking girl you will probably not get your food done. To the La Taza management team I'll make sure all my customers know how bad your service is and I'll recommend other restaurants or Coffee shops before...

I’ve been a loyal customer for years, but I’m honestly beyond frustrated. Every single time I place an order, something is wrong. This isn’t a one-time mistake — it’s a recurring issue, and I’m tired of it. Today was no different. I couldn’t even enjoy my food because I had to take time out of my lunch break to go back and complain — again. The worst part? No one seemed to care. No apology, no acknowledgment. Just indifference. This level of service is incredibly disappointing and completely unprofessional. What’s most upsetting is that this does not reflect the service at Bar Tza — which I’ve always found to be great. It honestly feels like they’re run by two entirely different teams. I’m speaking up now because it’s been happening far too often, and nothing ever changes. Customers deserve better — especially those who keep coming back. Friendly tip to other customers: Before you leave, double-check your order to make sure everything’s correct — unfortunately, you can’t count on it...