Crazy Pepper — Restaurant in San Francisco

The food was good and it was a fast delivery, however I don’t know if this is new management but I have had three bad experiences and I will not be preferring from here again. First time I ordered and the call was somehow linked to DoorDash, I called the restaurant and they claimed they didn’t know how that happened I then called the number posted on THEIR webpage and asked how did I reach them and they told me they were in a partnership with the restaurant. I then called the restaurant back and let them Know what they said and they claimed I called them instead of the restaurant, I cancelled my order completely. The next time I ordered I received the total I then added two sprite, they then gave me the updates total .When the food arrived there were no sprites I called the restaurant and they said they didn’t charge me?! I then explained our entire ending conversation and he still said I wasn’t charged. I made my mind up than that I wasn’t going to order from then, however I did and this is the final straw, I sent the money down with my daughter and she came back and said it wasn’t enough I then went down and the driver was walking away I asked why wasn’t it enough he’s showing me 60$ the order was 47$ I said that’s enough and then I see he has a 20$ Rolled up in his hand literally lying and stealing at the same time. I am done, their food is good but they have some bad practice...

I can't say I love it, but I can't say I hate it either. This place has take out orders flying out the door. The food is flavorful, but I many of the taste profiles are similar. In fact, their popular Korean Fried Chicken(KFC) wings are actually their salt and pepper wings tossed in a tangy Korean sauce. After a bite, I can say it with some confidence that they are using the same spiced batter. The wings are good, but also odd at the same time if you are used to eating the two different flavors separately. They do offer free fried rice or fried noodles with any two dishes which is great.

This, i'd say, is also one of those places I would keep in mine as a backup if i'm trying to find somewhere to eat. I am not too sure if it's the first place i'd go to for dinner. It's a great backup. I'd say it's probably a great takeout/delivery place to order form too. After all, take out is the bulk of their orders. Give this place a try and see if their styles hits the spot for your tastebud.

Pro(s): flavorful food offers fried rice or chow mein with orders of 2 dishes

Con(s): I can taste bit of laziness in terms of the dishes flavor profiles (but it could work for you if you're into that particular flavor), different items can taste...

Alright look people, this is very simple. Due to the effects of Covid, odds are that just like every restaurant out there, they are likely to be understaffed and overwhelmed by 'to go' orders. You might get it within an hour from when you ordered if you're lucky or ordered as soon as they open, but you should expect it to come much, MUCH later than that (like two and a half hours at most so plan accordingly). Take it from a former restaurant worker who experienced it first hand. Give them a break.

That said, when the food came it was at least very warm to the touch if not hot and everything I ordered was there.

In terms of customer service, well at least the person who made the delivery apologized for such a late delivery. Would have been nice if they called to inform me of any possible delays and maybe offered a can of soda for free instead of doing nothing but have me wonder if they have forgotten, but I guess I'm from the old crowd of restaurant workers who...