Philz Coffee — Restaurant in San Francisco

This is THE WORST coffee shop I have been to ever! The customer service is despicable! First of all they don't wait, they demand you place your order before you have selected your drink.

They are very rude and phycologically abusive. They act like YOU are working for them instead of the other way around!

Then there is the constant very LOUD banging, clanging noise going on when they are preparing the coffee, it's not a relaxing environment on top of the very loud music playing in the background probably in an attempt to cover up all the constant banging and clanging going on where people are forced to talk over the noise, creating a even more deafening environment!

And their prices are too high and their drinks are smaller than Starbucks, and they don't put lids or straws in your drinks, perhaps this is why they think you work for them instead of the other way around!

How anyone can buy their coffee/drinks here is beyond my comprehension!

If you want good service and a relaxing quiet environment don't buy your coffee here!

If you do decide to buy your coffee here please bring your ear plugs and save your ears, sanity and your...

It's a very cool coffee shop with some hipster vibes. :) It was highly recommended by many friends, so I decided to give it a try. I don't regret it! :) We had two delicious cold coffees: Mint Mojito and Ice Coffee Rosé. Very tasty and good combination! Also, we ate a croissant with almonds and a blueberry muffin. They offer to heat the food if you want. Both pastries were very good! The service is quick and the line goes fast, so try to decide what you want to order when your time comes. The staff doesn't offer much explanation if you don't know the details. #tip: I noticed it's possible to order via app being at the store and just pick up it at the counter when it's ready. I didn't try yet, but saw many people ordering this way. The store is very spacious with tables, chairs, small sofas, and some armchairs to get comfortable. I liked the experience and would come back easily. The entrance is compatible with wheelchair users and they offer...

Looks great inside. Nice and spacious. However.... never before have I ever seen multiple sets of people order and receive their stuff before we could get a simple Chai Tea. I had to remind the barista 4x to hurry up. I told them we've been waiting now 20 minutes for a simple tea to be then mansplained "We have a system for these thing. These teas take time"... a Chai tea.... taking 30 minutes in the end is absurd. Finally I had enough and said please make that tea next we have stuff to do only to have him let me know several times that "we do our Chai tea differently and you might not like it with how you ordered it." It's chai tea. Make my tea and let me leave. This could have been done in 5 minutes. Instead I was rudely helped and told I'm.wrong for knowing this isn't a drink that takes half an hour to make. Never...