I was about to become a regular at Pinhole Coffee and then had a bad incident yesterday so unfortunately it turned me against the coffee shop. I will not be returning to Pinhole even though i love their atmosphere and the arts and the coffee is fairly good.
I walked from 16th & Valencia in the Mission all the way to Pinhole in Bernal Heights to get my long walk in and to get coffee cause I’m a recent fan and love their coffee & vibes. I ordered my usual - oat milk latte which costs $6.75 and $7.25 with the small tip I added and their cup size is smaller compared to some other coffee shops with similar vibes in the Mission. They were swamped when i arrived around 10-10.30am on Sunday and i waited in line and once my coffee was ready to pick up it wasn’t filled all the way so I asked them if they could add more coffee and they said no and said it’d be $2 for another shot of coffee.
Then i protested cause let’s be real who wants to pay now $9.25 for a fairly small latte to be able to get an extra shot?! Sure we live in one of the most expensive cities in the country and pretty much the world but this is not a coffee shop in a swanky resort in Vegas or Arizona. I understand the small businesses in SF are struggling and need to keep their costs in check but STOP passing the burden to the end customer. I REFUSE to pay $9.25 for my smallest in town oat milk latte.
So unfortunately, I will not be returning to Pinhole and I will go to Progressive Grounds which is a Bernal Heights original/ old school coffee shop. Let’s support more small businesses that are not ig-famous and spoiled but old school SF and trying to survive and even then offer superb customer service!
Note: Photo is after i bought the latte but haven’t drank it yet for 3-5 min and the ice already melted...
Read moreI love places like this. Nestled in the middle of a community and very easy to pass if you're not looking for it. The interior is cute with hand drawn art on the wall, neon looking lighting on the ceiling, and natural wood seating. Definitely a vibey place to chill at and drink some coffee.
The espresso tonic was good, but I think it could benefit from a little bit of sweetness. That is our fault for not requesting that, but we assumed the "tonic" (or seltzer water they used) would have some type of sweetness. I also ordered a cappuccino which was just okay. The beans they used for it didn't really complement the sweetness of the milk for me and as a result it just kind of fell flat for me.
This place is most definitely still worth a try if you're in the area. It's a cute, locally owned business that serves good coffee and has kind...
Read moreFantastic inclusive coffee shop. I always stop here when I’m in San Francisco visiting from wherever whether it be west coast or east coast. Honestly as a fat chai latte stinge, this spot is one of the best chais I have had in California. The shop is cute and wonderfully setup with tree trunk tables and an open space for great conversation with friends, lovers, family, etc. Love the political stance, a good coffee shop should be unashamed to stand up for those who are unrepresented. The employees have always made me feel good and are efficient, fast but very friendly. Not an ideal space for working in all day but perfect for a morning coffee. The neighborhood is super dog friendly (although leave your dog outside on the doggy hitch posts lol). Love the everything cream cheese croissant. Thanks Pinhole, I visit you every time...
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