Bernal Beast — Local services in San Francisco

Exceptional Experience at Bernal Beast!

I discovered Bernal Beast during my walks with my new dog, Little Bear, and after noticing the store’s training offerings, I decided to give it a try. The classes I wanted to join were full, so I opted for a private “Ask the Trainer” session—and I am so thankful I did!

From the moment I contacted the trainers, I felt at ease. Erika and Stephanie (the amazing folks running the training program) were incredibly understanding and helpful when I made a mistake with my booking, going above and beyond to get everything sorted.

When Little Bear and I finally met Erika, I could immediately tell we were in great hands. By the end of the session, I felt like I had learned so much, and I left with renewed confidence as a dog owner. Erika is patient, knowledgeable, and incredibly kind—not just with my dog but with me, too. She showed us new techniques, went over some of the basics, and took the time to ensure I wasn’t overwhelmed. I felt supported every step of the way.

Bernal Beast is more than just a training center, though. The store itself is wonderful—clean, easy to navigate, and always stocked with great pet products. The staff here are all friendly and welcoming. Little Bear is a bit nervous around new places, but the staff’s patience and generosity make each visit a positive one. They spoil her with treats, give great recommendations without pressure, and genuinely care about the pets they serve.

I can’t recommend Bernal Beast enough. Whether you’re looking for training, pet products, or just a welcoming space for your fur baby, this place has it all. I wholeheartedly recommend working with Erika (and Stephanie, who I’m sure is just as amazing) to help build that bond with your pet. We can’t wait for our next visit and to continue...

I ordered a large (expensive) bag of dog food from Bernal Beasts on June 15th. On June 16th I got an email saying from Jason stating they couldn't fulfill the order until later and asking if I wanted to keep or cancel the order. I wrote back right away saying I needed the dog food sooner and to please cancel the order but I looked forward to being a customer in the future. It has been more than a week since and I have not heard from anyone at Bernal Beasts regarding the cancelled order. I have not received a refund or the dog food either. I have not gotten a response to any of my emails and cannot get answer when I call the shop.

When someone takes your money and doesn't provide the products or services, I believe that is...

Your pet's best friend. This store is so delightful - well stocked with quality products - food, toys, all things pet - plus it's bright, cheery, and clean. Brian was so kind to my mom - who is getting on in years and has vision problems - and walked her through finding just the right food for her finicky emotional support cat. Bernal Beast always has great window decor and just feels like a friend in the neighborhood.

Classes to keep pets happy and healthy, too!!

Having local small businesses there for you with what you need knits community...