Sightglass Coffee — Restaurant in San Francisco

Visit: Oct. 9th @4pm

-1 Negative one star for the appallingly aggressive woman barista (female, short brunette pixie cut spoke with a heavy accent) who got our drinks wrong. I was very delicate with her and told her my daughter and my drink was possibly not correct as we weren't tasting nor smelling any vanilla notes in their Vanilla Latte. She rationed out a very small amount of vanilla and when I politely asked for an allotment for my daughter's latte - I mean we did PAY $14 for Two VANILLA LATTES THAT WE DIDNT GET, she barked in a very condescending manner and FLAT OUT REFUSED.

5 stars for Francisco, the gentleman that had originally greeted us at the door, presented us with the menu and ultimately made the recommendation for the Vanilla Latte with a bit of extra vanilla rushed in for the chivalrous save. I was so shocked at the barista's aggressive response, I knew not how to respond in the moment. I handed both drinks to Francisco to inspect since the batista effectively charged me with lying and he could tell the vanilla had been omitted. Unlike his peer, he acted with an air of diplomacy and a heavy dose of kindness in an attempt to circumvent her disgusting behavior.

The coffee is smooth on the palate and non acidic. Very nice - unlike her obnoxious service. Her anger and insults don't pair well with the goodness of their coffee. As the final note, she blasted the music (that was not on previously BTW) in an attempt to drown out me conveying my concerns which made Google Reviews the optimal feedback mechanism.

Sightglass Management, take...

My partner and I were looking for a cute place nearby to co-work together. I saw pictures of Sightglass Coffee and thought it looked comfy and beautiful.

However, when we got there, we realized a few things:

Ambiance - Yes, it is beautiful. They have a gorgeous ambiance. However, there is limited seating, it is loud, and the noise is mostly from a dozen people waiting to get their coffee. There is also no WiFi. Even worse, there is no signal in the building to use our hotspots (which we didn't realize until after I ordered). Also, the tables are bolted to the floor way too far from the seating so you can't lean back and rest something on the table.

Food - By the time we got there around 12pm, there was only one pastry remaining. Our brown butter chocolate chip cookie was INCREDIBLE, but they ran out of other pastries literally while I was in line. I ordered a cappuccino, which was ok but nothing special. Thank goodness it didn't cost $7 like other similar locations.

Service - This part bothered me. There were only two baristas, so lines were out the door, it took 20 minutes to receive a tiny cappuccino, and you could tell the baristas were fed up.

Overall, I think this would be a cute place to sit with a friend to catch up (during a less busy and noisy time), but it is absolutely not the place for co-working. We ended up having to walk a few blocks...

Sightglass Coffee is a standout destination for coffee enthusiasts seeking a premium, thoughtfully crafted experience. Nestled in a stylish, industrial-chic setting, the cafe exudes a warm yet modern vibe that invites you to relax and enjoy your brew. The menu features a carefully curated selection of beans, showcasing their commitment to quality and sustainability. Their expertly brewed pour-overs and espressos highlight the rich, nuanced flavors of each variety, making every cup a delight for the senses.

What sets Sightglass apart is their dedication to transparency and craftsmanship. You can often see their baristas meticulously preparing your drink, reflecting their passion and expertise. The aroma of freshly ground coffee beans fills the air, adding to the inviting atmosphere. The staff is friendly, knowledgeable, and eager to recommend beans or brewing methods tailored to your preferences.

The space is ideal for both working and socializing, with ample seating and free Wi-Fi. Whether you're stopping by for a quick espresso or settling in with a bag of beans for home brewing, Sightglass Coffee consistently delivers a top-tier experience. It’s a must-visit for anyone serious about their coffee and looking for a vibrant, welcoming...