VinoRosso — Restaurant in San Francisco

Edit: Unfortunately, things seemed to be slipping a bit here. Last two times we came, the food came out very late. The first time I thought it was a one- off, but then it happened again last night. We got our bottle of wine, which was great, but then wasted an hour for the cheese platter. Our other food came even later, so our wine was gone before the food came. While we were waiting for the food, after 45 minutes we did ask them at least for bread since we were starving and drinking on an empty stomach, but I would have thought they would have offered bread well before then. Granted, they were busy, but it's a small place with not that many tables and almost no one at outside seating at that time. I was disappointed by the slowness and lack of attention.

ORIGINAL POST.. Love, love, love this place! Feels very European in the food and wine options. Great wines, and really enjoy the food. Generally go here when we want lighter fare. We've bought bottles of wine to go from here as well. Wonderful...

I wanted to treat my friend to a nice bday dinner and since I know the owner, we decided on this place. I’m a working mom of a toddler and had saved up for this dinner. When the server (brother of the owner) came up and ran my card, he asked if I was leaving cash for tip since he didn’t see me adding it. I said yes. I only brought a certain amount of cash because I didn’t think it would be as expensive, however, it was still a little more than 10% of the bill. As we were leaving he goes "don’t ever come back, this tip is insulting." I decided to give him a little more bc I live nearby and his sister who is the owner has been nothing but nice to me and my son when she sees me. But trust me, I won’t be going back and that goes for the other two places they own (Vega Pizza and Bernal Star) as well. This is not ok, they don’t know people's financial situation. I wonder if he would be saying the same if...

Have you ever gone to a restaurant and have people who come in after you get seated before you? Well, I have. Then when the waitress comes over and leaves water on your table, you tell you are ready to order because you have had 15 minutes to look at the menu, and then she tells you she will be right back. 15 minutes later, she has not come back and will not even make eye contact with you so you can get her attention. She is busy serving other people, whipping off tables, opening bottles of wine, etc. Absolutely, the worst service I have ever had a restaurant. I would not even call it service. We left, and thought about going to their sister restaurant (Vega), but fool me once, shame on you, fool me twice? I rather go home hungry. Sunday,...