IHOP — Restaurant in San Jose

My husband and I went in late night both of us exhausted from our day of work. We were seated next to a very loud and intoxicated party. In the corner there was another couple very loud. Needless to say the two parties started to exchange words. My husband and I looked at each other and sat quietly eating our food during this wonderful shouting match. Our waiter wouldn't even come and refresh our drinks. Because of the table next to us having such a large party they didn't want to make them upset. We endured a shouting match practically the entire time. We were there as well as crappy service because of it. I understand you can't control who comes in but you can control your staff and how they can still please the other customers that were there. Then the loud intoxicated party next to us had someone throwing up at the table next to us. They escorted him outside where the gentleman continued. The least they could have done is giving us our meal free for such awful behavior and crappy service. Very disappointed, grossed out. It was lovely eating while this drunk gentleman next to us vomited all over the floor. Oh and to add the final touch as soon as we left we had to step over his vomit once again as soon as we walked out the door. Not a pleasant meal at all.

AFTER THIS UNPLEASANT EVENT. I was contacted by management I was EXTREMELY PLEASED on how they wanted to handle this awful sutuation. I look forward to many more years of great food and extremely great people who...

A common staple, it's hard not to at least consider a visit to an IHOP when you aren't sure of what to eat.

The food here is about on part with other IHOP's that I have visited but there are a few things that set this one apart for you to consider

1. It's a 24 hour location
2. The service isn't bad, but (and I don't say this often) the waiters can be unresponsive depending on what time you visit.
3. The prices of the drinks are absurd, just get water if you can help it.
4. Value on the menu varies wildly. Some of the items such as the French Toast plate isn't worth anywhere near what they're charging from either a preparation stand point or taste, while the omlettes are large and filling enough to justify their larger than average asking price.

I'd only visit if you have a coupon and are in the area, this is worth a visit at the right time. Otherwise, try a different location if you're really in the mood...

Poor service and cold food. I brought my mom to lunch there and the employees just made fun of her in Spanish. I’m white but I understand everything they said. She has mental and physical health conditions and they just kept staring at her and snickering. They wanted to seat another family that got there 10 minutes after us. The host was arguing in Spanish with what seemed to be her manager and the manager said but they were here first. All in Spanish. We did get seated first but the service continued to be poor. Refills weren’t offered and we were not checked on once the food arrived. This is not the first time I’ve experienced this from them either. I will bring my mother back as that’s the only place she will eat but the service better improve with some sensitivity training or something. Perhaps I’ll speak up next time and I won’t be nice about it since they aren’t...