Popeyes Louisiana Kitchen — Restaurant in San Leandro

The reason why I gave this Popeyes location in San Leandro a two star is because they do not honor The advertisement that you guys add on the TV for a three-piece chicken for five dollars and they’re telling me that they don’t honor it that price I have to go to a different location to my area in Richmond in El Cerrito and that’s what I did. I feel like that’s the reason why I don’t go to that Popeyes no more cause it’s too overpriced and you falsely advertise something that’s on TV. You should honor it if that’s a Popeyes location every Popeyes location should honor the actual prices for advertise Items. That’s like me going to McDonald’s and McDonald’s say OK I gotta buy one get one McChicken I’m gonna go get me a buy one buy one get one McChicken, since you tell your customer service is always right no matter what but under a different location it is wrong. That’s how you cheat your customers. That’s not how you get your customers respect yeah all of the prices for these actual advertisements as advertise on TV, the false ad advertise something is like what’s the point will you spend money like everybody else at the same time? Customer service is always right no matter what if you gotta wait for your Chicken issue that you guys to give out the complementary drinks for free They used to do it a long time ago to wait for eight minutes of your chicken. It’s ridiculous. They have good customer service highly recommended but they need to start honoring their prices as advertise. That’s how you get your trust with your customers thank you. I hope corporate really get this message cause I don’t want this to go viral on social media, TikTok, and Facebook because it will go viral About why is Popeye is a different location compare with not honoring the actual advertise price of a chicken that’s on sale that’s part of a...

This is the second time me and my husband have went to this location and have gotten some sort of stomach virus from the food here!!! We ate the BBQ wings yesterday, that’s the only thing we ate all day and by nighttime I was continually going to the bathroom to throw up and use the bathroom all night!!! When we initially ordered our food, there was not enough sauce on our wings at all, I asked if they could put more sauce on the wings, and when I asked they pulled the sauce from the refrigerator which then made the wings cold🙄. So I ask if they could please just warm them up for us and the manager says no we can’t do that, so I asked her if we could have some fresh wings that weren’t coated in cold sauce and she gets an attitude and tells me it will be 30 mins, I said ok because who wants cold food?? She wouldn’t want cold food. As we are waiting for our food I made the observation that no one is wearing gloves 🧤 or hair nets, I know this is mandatory working around food because I have worked in a food establishment previously myself( I knew I shoulda followed my first mind and asked for my money back) but instead I continued to wait for our food. I will not be going to this location EVER again. I should not be getting sick from properly prepared food, twice within this year,...

The absolute slowest chicken place I've ever had the misfortune of visiting in my entire life. The food was coming out so painfully slow, likely because they were making small batches to presumably try to save money? The employees were working at a snail's pace and inefficiently. Given so many orders, they could have fulfilled smaller orders while blocked by larger ones. Did the 4 piece chicken with no sides have to wait until after the completion of 4 massive orders, which were all waiting on various side dishes? The cherry on top was having both the mild and the spicy chicken under the spicy label. Why? Mild was on the left, spicy on the right, but both underneath the spicy section. When we got our chicken, spicy was requested, we got mild instead. We pointed out the error and it was fixed quickly but the chicken was thrown out. This waste of food could have been avoided by proper labeling...