Ono Hawaiian BBQ — Restaurant in San Leandro

I come here quite often but today on 626 2025 when I got to my car and I got my food. I noticed a smell that I don’t never notice so I just went home and went about my business. Wrote the windows down when I got home I tried my food Which was a chicken and shrimp combo. Chicken in the slices are fine. The shrimp has a weird smell and the aftertaste I called the store to notify them like I hate you guys. I think you guys should probably check on. You know your seafood because it has aftertaste in the where it smell no type of conversation know anything I was like oh I’m gonna talk to my manager and basically hung up in my face after I just...

San Leandro High school Students who purchase food items from this establishment are not allowed to eat inside the establishment. This only applies to students even if its after school hours. What kind of discriminatory rule is this? If a customer, regardless of age, purchases a meal, how are they told They specifically aren't allowed to dine indoors? This makes no absolute sense. I understand if they are lingering indoors, but to spend $15+ and be told due to being a student, they cannot sit in? Sounds ridiculous to me. Why not ban them from spending money in the...

Terrible experience. I came to the front desk and I said Hello good afternoon to cashier “Ariana” she didn’t say anything back and her body language was with aptitude she was checking her phone with the other cashier. I said OmG. Food is good but costumer services is TERRIBLE I usually come here and the experience is nice or just regular but not like this. Cashier Ariana doesn’t deserve being in you Ono team because I don’t think she represents the costumer service that we want to receive in just a Tuesday dinner with family. Cero...