Uchiwa Ramen — Restaurant in San Rafael

Ramen on a rainy day was a perfect pairing.

My office and I scrambled to get a To-Go order in for our lunch today: our first choice was unresponsive to our online inquiry or answering their phones to let us know that To-Go wasn't an option for their place anymore.. so we found this spot.

Excellent Customer service, first and foremost. I will sing praises of this place for their patience, their attention to detail and thoughtfulness of our situation. Both people behind the counter were amazing folks, and they were swamped with people coming through for their lunch rush and having phone calls and To-Go orders made at the location. They were awesome!

The food was well worth it. I received the Miso Ramen and it was a beautiful, traditionally made dish. Everything was portioned perfectly and the tempature was still hot when I got to it. They packaged it well and with the most thought! I never had to worry about the Raman dishes spilling or getting ruined! They even added a hi-chew! Haha I love that!

I don't live in this area, but if I work here again, I know I can come back...

We order tonkatsu and Shio Ramen. Tonkatsu was pretty yummy with flavorful broth and all the good toppings. The Shio ramen was not as satisfying. It seemed fragrant, yes, but I kept finding myself searching for the flavor. The eggs were a bit overcooked. I must say both ramen came with melt-in-mouth thinly sliced chashu pork (2 slices per bowl) and lovely bouncy and chewy noodle. These were the highest point. We felt the experience a bit rushed by the waitress, the place was merely less than half full. She was friendly enough I suppose. However, we felt she was not welcoming, and a bit abrupt in her mannerism. No hi, no how are you, just Are you ready? Something to drink? She dropped the food and went away quickly. She did check back with "everything ok?". Prices$$, ramen...

Well the place is beautiful, I love the vibe on the restaurant nice music not to loud I meant if you have a business meeting I highly recommend this place. The restaurant is really clean that particular reason made me believe the food will be great. The Miso I enjoy today was so tasty way better the one on Japan town by Geary, every single item taste really fresh like recently made. I'm so exigent about this two reason recently made and fresh the bamboo shots were perfect as well the asparagus the miso broth was amazing no so hot which work really good for me. I fell like a really nice beautiful choreography on my mouth were all the ingredients complements each other so well really worth the money. come and enjoy a great Miso and a Hot Green Tea. highly recommend...