I worked for this chain in college and this location does a lot of things wrong. The young man this afternoon left extra in nearly every blender, which makes customers feel like they aren't getting what they paid for. The recipes are literally measured out exactly, I have no idea how he got it so wrong every time. I bought a ginger shot, which was offered to be mixed into my smoothie. Since I saw his dirty blenders, I said, "Okay but only if you serve it in a larger cup." Cashier said, "Yes of course." What did he do? He served it in a small. Then I asked for the rest of my smoothie bc there was a ton in the blender. He said, "Oops my bad" and poured it into a bigger cup. I lost product in both the small plastic cup (which went straight into the garbage + a top) and the blender. And it was super chunky. What happened to 'witness the whirl'? For a $12 drink and ruining the planet, do not go to this location until they fire that guy. Oh forgot to mention that he is supposed to announce the drinks as he serves them. He just mumbles and does it so slow while he stares at the ground. Every single family was like Which one is this again?...
Read moreThe drinks are good when they are made right. Management is horrible, they employees in the morning seen like they don't want to be there. Did you guys change your hours. I haven't seen the san Ramon location open at 6:00 or even 7:00 for a couple weeks. When I go it's dark and there is no one inside. I used to go every morning at 6:00 to get my morning started right. Haven't got a Jamba Juice in the morning in a while. I called the store in San Ramon on day around 10 and asked them what time they opened the guy said 6:00. I told him I was there at 6:30 and there was no one working. He didn't have an answer. Did you change your store hours? Please let us...
Read moreHorrible customer service! 3/7/18 12:25pm. Went to grab a juice at lunch and waited behind 2 other people for 15 min. without any acknowledgment from the young man and woman that were working. No thanks for waiting, or friendly service.. just "what can I get you?" I didn't have time to wait now for the 5 juices that were being made in front of me, so just grabbed a water and popcorn. I said, just this...then she asked me my name...???.... I said again, just this, and gave her my money, she gave me my change and no thank you or anything! Wouldn't go back to this location. Not the first time the...
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