Domino's Pizza — Restaurant in Sandy

Clean, and friendly While not known for high end cuisine, Domino's has perfected the art of reliable, fast, and customizable comfort food. You can notice the company’s attention to customer experience. A five star review for this Domino's in Sandy is about providing consistently delicious pizza exactly when you need it.

A seamless ordering experience The Domino's experience begins with its best in class online and app interface. The platform is a marvel of user friendly design, allowing you to build your perfect pizza with a visual approach. You can watch your order's journey from preparation to delivery with the Domino's Tracker, building anticipation with each stage. This transparency is a key part of the modern Domino's promise, turning the simple act of ordering into an engaging process.

Domino's has perfected its recipe for a reason. The hand tossed crust strikes the perfect balance of chewy interior and a golden, satisfyingly crisp exterior. The sauce, a subtly spiced classic, is consistent across locations and never overpowers the toppings. The cheese is applied generously and melts into a gooey, savory layer. The true magic lies in the specialty pizzas and toppings. The Buffalo Chicken pizza on a pan crust offers a tangy, spicy kick that's hard to resist.

The Wisconsin 6 Cheese is a decadent, flavorful experience for cheese lovers. For a heartier option, the Meatza is loaded with a variety of meats. The best part? Everything arrives hot, fresh, and exactly as you ordered.

Domino's also offers a full menu that excels beyond pizza. The Parmesan Bread Bites and Stuffed Cheesy Bread are a must have side orders. These garlic buttered, savory delights are a perfect complement to any pizza order. The Lava Cakes provide a warm, chocolatey finish, with a gooey center that's the ideal end to a perfect meal.

Domino's shines in both efficiency and value. When hunger strikes, a hot pizza delivered in under an hour is often the perfect solution. The extensive coupon codes and regular promotions make it an affordable feast for families, parties, or a quiet night in. I regularly use this program to receive free medium thin crust pies. The convenience of ordering, the consistency of the food, and the overall value make Domino's a reliable and satisfying choice time and time again. It's the king of fast, reliable, and delicious pie. The staff is very friendly and kind. I have always picked up my pie fresh and hot. It has amazing parking and is...

The lack of stars is due to my experience not because of the quality of the pizza, which was 5 star. The employee working last night 3/11/2022 (middle aged women, not the younger ones) was unfriendly and is definitely costing the location sales because she doesnt want orders coming in or want to work. I tried calling to place my order over the phone because the app doesnt have a well done option. I waited on hold for 8 minutes and finally just decided to drive there. There was only one person waiting for pizza and 2 people picking up. Not terribly busy based on their que screen that I could see in the lobby, so I am not sure why no one could answer the phone. Anyway, I was "greeted" at the counter with "It's an hour and a half wait." Whatever, I guess I will do it, I already drove here. She continues with my order, telling me she cant honor the coupon I was trying to use even though I explained that I would order through the app if it had the option to select or type in well done. Then she tells me my pizza is going to be burned if they cook it well done. I'm like okay lady, this is my go-to order that I have done for years..burn it then. We get to the end of the transaction and she quotes me 35 minutes. Weird, it was just 1.5 hours only 2 minutes ago. I leave and come back around 25 minutes later, pizza is done. Cool! Pizza tasted awesome, super happy with that. I did pay for extra bacon and definitely did not receive extra. Again, this is my order I do every. single. time. I know how it should be. Also I want to mention that I clocked the que screen after picking up and there was only 3 or 4 people under my name for orders.

The part that gets me the most is that many people probably would have walked after hearing it was 1.5 hour wait. This lady is costing you money in potential sales by trying to turn people away, acting like they are slammed. If I was a business owner, I would want to know about this. While I am writing this review, it would be really cool if you could pass along some customer feedback to corporate that your app adds a well done option or a spot to type in...

THERE IS A REASON WHY YOU HAVEN'T EARN NOT EVEN 3 STARS ON YOUR GOOGLE REVIEWS! One of the worst customer service experience I have ever received!! I placed an order online (carry-out), I followed the little graphic where they tell how far along your order is being done. They showed my order being inspected and boxed up ready for pick up. I then showed up to pick it up and found out that the update online was a TOTAL FAKE!! ALL THE WAY!!!. I showed up at the store, waited about 10 min. to be helped, finally a young guy gave me and update on my order and said to wait 1 more minute to get my order and nothing. 15 minutes passed until a driver walked in the store and asked if I needed any help. I gave her my name just to find out that my order HAD NOT EVEN BEING STARTED YET! The manager on duty acknowledge the issue and did NOTHING!. I ended up going to Panda Express to get dinner for the family that night. On top of everything the next day I called the Store Manager and acted like it was not a big deal and say '..sorry but stuff happens...' without even trying to make it up. A more apologetic attitude would keep me as a customer of yours but even Management staff at this particular store are in a COMPLETE LACK of customer satisfaction skills in a big BIG WAY!!! I'm hoping this review and others from other customers help other families and prevents them from ruin your dinner with a big possibility to have an experience like this REALLY BAD ONE. (To the store manager) And if you wonder if I'm willing to discuss this issue in person the answer is YES!!!! My order was placed at your store on 01/07/2018 at 5:30 pm. Feel free to contact me at the information you have on file!!!

THERE IS A REASON WHY YOU HAVEN'T EARN NOT EVEN 3 STARS ON YOUR GOOGLE...