Two brothers — Restaurant in Sandy

On Sunday, my family of six sat down and were offered the complimentary chips and salsa. It was very spicy and typically, our daughters ask for a mild version because any spice is too much for them. The older gentleman who was helping us made me feel uncomfortable with his response but I ignored my instinct to go. I started to smell something rancid and my husband thought it might have been the salsa. As we were sitting next to the restrooms I thought it might have been the toilet. We attempted to order food, but having not been provided with a childrens menu even after asking we found it difficult. We didn't understand what the children could order and when we asked for clarification (do you offer this or could you do this?) It was met with irritation on the mans part. About 2 minutes after we had submitted our food order, I started to have a panic attack. It was brought on by the mans demeanor and the smell and I knew we had to leave. My husband went to explain that we were having an emergency and needed to leave, but wanted to "square up". We wanted to pay for our food that we had eaten and any that they had prepared. Instead, we were charged for all of our food, but not even at the price listed on the menu. It was almost $10 more than what they had written on their menu. When we asked them to provide a receipt, a print out of the charges and even at one point to reverse the charges they said they would not. When we asked for the food that we had paid for, they also denied us saying that they had thrown it out. We tried to be reasonable asking what their policy is when someone doesnt like the food, I was told by the women that we get what they serve us and we dont complain. This may have been in his right to charge us for everything (even though they did not have enough time to prepare all six meals) it is not common practice in the restaurant industry. It also demonstrates a lack of empathy, and borders on being unethical. The husband and wife team who was working Sunday night (we assume were the owners) took advantage of our honesty. We could of been crooks and walked out, but we wanted to make things right. Instead they were dishonest, selfish and unempathetic.

This review has been edited from my first post to accurately reflect our experience at this restaurant. While cathartic at the time, my first review was written in extreme anger. I recognize that in order to be of any benefit or value reviews need to be presented thoughtfully and honestly and without emotion. Writing negative reviews is something I take seriously because I understand how painful it can be...

Recently moved to Sandy. Sad to leave our go to Mexican restaurant behind in Happy Valley. looking for our new go to place. Tried La Bamba (see review). First time here. It's small and atmosphere isn't the best but is still ok. I was a little nervous being that it's a whole in the wall and we were the only ones in there (we were early for dinner though). However, we were pleasantly surprised.

Young man who served us was really nice and aimed to please (I think owner's son). We got the dinner for two . Wow what a meal. It fed me my wife and our two young kids (see pic). It comes with shrimp...yes shrimp and they were amazing the sauce was soooo good and mushrooms were fresh. Seafood is not always the best at Mexican restaurants so this was a nice surprise. Also, came with exceptional homemade guacamole, sour cream, side salads, plenty of tortillas and the whole nine yards. No getting over charged for it on the side like other places.

Carne Assad was thick and tuff would be better thin cut and just quickly seared. Was tasteful though. Margarita was pure sugar water and wife couldn't even drink it. The young man said they were swamped the night before and didn't have time to make their homemade ones? But they took it off out bill so that was nice.

Other than those two things everything was great and we will be back to try more items. Especially the beef ribs not everyone has those and they are my favorite. I'll update after I...

We love the food here. Unfortunately, since the owners' relatives have taken over, it's been a struggle to be a customer. My sister and I stopped by for lunch. There were 2 other tables at the time. We waited over 25 minute's and the lady didn't ask us what we'd like to drink. I get the feeling she's never been a server before. The table that came in right before us was having difficulty ordering. The server didn't understand exactly what they wanted. There was definitely an English/Spanish communication barrier. I speak Spanish so it was fine, yet she didn't return to our table to take our order or anything else. I was very disappointed since we knew what we wanted before we came in. It's lunchtime during the week, some people are on a schedule and only have so much time to eat. After about 35 minutes of no interaction from the server, I got up and offered to pay for the chips and salsa as we had to leave. I was sad to have this type of experience at a restaurant that myself and my family enjoy. She didn't charge us for the chips & salsa & she did say she's sorry. I explained to her that not everyone at lunchtime can sit for 35 minutes without being helped, as some need to...