Starbucks — Restaurant in Santa Barbara

So dissapointed with La Cumbre (5 points store). Just got there at 8:52 pm and was turned away by a boy Named Francisco telling my friend an d I. "I am sorry, but we are closed, she is the last customer" even though I told him we just need a to go drink and is still 8 minutes to 9:00. He said I am sorry; but we need to clean. OK My friend and I went back to the car and at 8:56 pm we saw a customer with his dog walking inside the store. I suspected he would still get a drink. I went inside the store to confirm that and I was right. This person was still sold a coffee and I asked my self, why wouldn't I? Well, I asked the other boy named Charly if I could get a coffee and he said: "Yes, you can, we still have a minute to close. I told him why was I not helped. He said Francisco did not noticed it was still 8 minutes before 9 pm. Well, I told Charly I was so disappointed with Francisco that he was not being equal to his customers and I would write a google review and his manager would know about this inequality. This is the 2nd time I am turned away. First time by a girl. My whole family and I love Starbucks; but I would never come back to this store and would write this review in...

I LOVE this team! Just visited this morning, this used to be my daily stop (sometimes multiple visits a day) and they are still the Best! I ordered my breakfast & coffee, then got delayed a bit. When I arrived, my food item was sold out, so they politely offered a refund or a substitute. When I confessed I only ever ate what I ordered that was now sold out, the kind, upbeat barrista mentioned if I wanted inspo what they recommend. And- I thought I ordered a hot beverage which would have turned cold by the time I arrived, yet by happy accident it was iced. When I mentioned I ordered it hot, they offered to remake immediately. This team is on top of it! Always offering solutions & guest satisfaction is key. I am glad to see that after three years of my infrequent visits that they are still kicking butt &...

There isn't much going on in la cumbre plaza. Aside from this place and a couple restaurants. This place is definitely better than the other starbucks location in 5 points. That one sometimes has vagrants...This location is decent. There is a ton of parking. Coffee comes pretty quickly. I would 100% use the starbucks mobile app though. It's better than waiting around in the small cramped shop for your coffee to be made. The other good thing about this location is that there are outside tables to sit out and enjoy your coffee. I would have rated it higher if the atmosphere was a little better and if their coffee bean quality was better. All in all it's a...