Jamba — Restaurant in Santa Clarita

Setting: Small but clean Jamba Juice store.

Food: I ordered 2 acai super antioxidants. This is my go to drink everytime I go to Jamba and it might taste the same but texture was soupy right as soon as it came out of the blender.

Service: The worst. There were 3 employees, 2 girls and a boy who should be working there at the time of this review. Below are a few of my grievences:

I ordered 2 medium acai super antioxidants with whey protein, one from Uber Eats and one in store. As you can see in the picture, they are two different sizes even though they are the same order.

I asked for the leftovers that were in the blender and the boy gave me attitude about how there's only 1oz, dumped it in a cup and then gave it to me. When the 2nd order came out, there was a lot leftover in the blender. This time the girl put the drink into a large cup (because whey protein adds volume to the drink), the boy tried to cover the girl as she walked to the back with the blender, not the sink. Then the boy proceeded to slamming the cup on the counter saying "here's your drink" and refusing to give me the extra in the blender. They were extremely rude, especially the boy.

The girl literally used the same blender jar for my first and second drink without washing it. They didn't even know that the Uber Eats order was from me until after they made the drink.

I don't know is an issue related to food prep in restaurants, but I figured that I should note it.

All 3 of then were talking about how this business was not doing well compared to all the other Jambas and how they can't wait to quit their jobs.

I understand that sometimes working isn't sunshine and rainbows but keep that to yourself or at the very least talk about it when no customers are around.

Overall, it's Jamba Juice. I expect the quality of the product to be the same everywhere. I can deal with bad service but I expect to be getting:

Same portion for the same order The extra at the bottom of the blender if I ask for it. They typically throw it away. Cleanliness Same textured and flavors across...

Called ahead to make a order and someone answered the phone not saying if was Jamba Juice or not, felt awkward having to even ask if I called the right number. Wanted to pre order my drinks but was told they can only do 2 drinks at a time, I offered to pay ahead because I had 4 drinks I wanted made and he said nope, and hung up. Got to the store and met the guy working, I won't use his name other than it did say he is in training. He really needs to work on his customer service skills he looks and acts like he hates his job and does not want to be there. I have always gone to the Valencia location and feel I made a mistake trying...

It was late, but they took my order and she has helped me a few times before with my late night requests. Always awesome and almost always the perfect reciepe. Also I would like to point out one special employee small on the petite side whom politely asked for a man to put a mask on and the 2nd request came with an" or I will have to ask you to leave". The man became upset (near irrate) and left. No matter how you personally feel about mask debate I was proud of her doing her job and still keeping it together to make some awesome smoothies at while...