Panda Express — Restaurant in Santa Clarita

On Monday May 7'th I ordered for delivery, I ordered the largest order of rice, kung pao and a small order of kung pao. What I received were 3 drinks and a small rice small kung pao. I called to get them to deliver the rest of my food , the lazy girl who answered said all they can do is refund me. I did not make the mistake but I would have to pay to get them to redeliver it. She would only refund it( I couldn't do this cause I didn't have the card on me) The lazy girl would not tell me the managers name for the next day, Day two I tried again to speak with a manager to no avail and this girl was worse than the previous one she waisted another ten minutes of my time. Today 7/09/25 I have called three times and the last call I was put on hold for over15 minutes to no avail. So I don't know why I went here because usually the portions are small, the food is burnt and in the kung pao the last there were more chilly peppers than anything else, There was a total of 41 ghost peppers in a small container. This place is miserable I still have not been able to talk to a manager, I will call the franchisee and I've already tried corporate however their no better...

Horrible service!!! Arrived 25 minutes before closing and I was told that I could only choose the 2 things items and white rice that was already made. They would not make the food fresh like they usually do because they didn’t want to make food and have it be left over. In the short time that I was in the store 3 didn’t families showed up and were also refused fresh food. The Manager Jimmy Santiago said it costs him too much money if anything is left over. I have been eating at Panda because it’s my favorite and they always offer to make an order at all locations if they are out. Today is by far the worst experience that I have ever had. The manager said it’s up to him and he doesn’t care what I thought because they want to go home also. To make things even worse I told the manager that I would eat whatever another family wanted just so it wouldn’t go to waste but he...

I'm a vegetarian and was disappointed with what was available here for me. The only main dish was the Tofu and Eggplant. I like tofu but no so much eggplant. I asked if they could add tofu to any of the side dishes to help make something I might like better and they said they weren't able to adjust any recipes. Bummer since they are happy to make more of anything immediately if they're out of any dish. So I had very limited options of what I could eat on this visit. I also tried the Watermelon Mango Flavored Refresher. It looked good and reminded me of similar beverages at other fast food places...This one was terrible. It tasted like super-sweet candy, possibly sweetened with something artificial and I could get more than a few sips into it before having to toss it. The staff was nice enough but the product they were serving didn't really meet my needs or...