Sam’s Flaming Grill — Restaurant in Santa Clarita

The food is good.

But today I had this woman taking the order that should be fired.

All I asked for was a chicken kabob plate with 2 extra chicken kabobs on the side.

Wow..... Then she proceeded to explain how many pieces were there. Who the heck cares. Just sell me the kabobs.

I get there, and the order is all wrong and she's arguing with me in front of other customers about my order.

It's like... Look lady.... 4 chicken kabobs. 2 in the plate and 2 extra. How hard is that? This after I had to argue with her for 10 minutes when I placed the order to go 30 minutes before I got there.

I show up to pick up my food and it started all over agai!

I had to go to the big menu on the wall and point in front of everyone and say ,"look....What does your menu say. $8.99 for a chicken kabob. Is there any mention of the number of pieces? Just give me 4 chicken kabobs".

It was such a a a hassle I said screw it and left.

What a total waste of time.

I wish the owner was there to see the bs I had to publicly deal with.

Yes the food is good... But the owner is hiring idiots...

BEWARE**. Literally the WORST experience I’ve ever had. I literally got accused of stealing my own pickup order. As I was leaving with my order, in the most humiliating way, she puts out her hand, like I’m a child, demanding me to return the order to her, and says, “that’s not yours.” We went back and forth. When I showed her the receipt, she still didn’t believe me and instead of apologizing she continued to treat me like a criminal and told me “just go” and shooed me away, as if I had swindled her?

Aside from that, I placed the order ahead of time. I even gave them an extra 10 minutes from my pickup time. When I got there, I was told to wait. Only after 5 minutes, did they start to making my order.

I was treated so coldly. If there’s ever a misunderstanding, kindness leads to resolution. She was so quick to accuse me, and enjoyed that moment. I just hope that interaction was personally targeted towards me, and not a group of people that look like me (Look at other reviews). Of course, this goes without saying, I’ll never be...

Raw food!! Do not give them your money to get raw uncooked food. The fries are cooked in old oil, the chicken is old and not cooked all the way. Called to let them know what happened and the middle eastern woman started yelling. Learn how to take responsibility when you are not cooking food properly. The Food and Safety Officer issues you a grade based on your cleanliness, how properly you store, prepare and handle food. I would give you an F without a doubt. I will forward this incident to the proper authorities because this is type of improper way of handling food can cause so many...