Bubble Boba — Restaurant in Santa Monica

I visited this boba shop yesterday and ordered an iced matcha drink for $7-8 at the kiosk. First thing we noticed was that the only girl cashier/worker there was already on a phone call with a friend on speaker the entire 10-15 minutes we spent in there. I know this isn’t a fancy sit down type of establishment with hospitality in mind as a priority and it probably never gets so busy that she can’t be on her phone while working. But, it did seem rude to us to not even be greeted and hear her on speaker conversating with a friend the whole time.

The last straw for me was when I took my first sip of the matcha and got a bitter blast of stale and dry matcha power in my mouth that wasn’t prepared properly. There were tiny dry balls of matcha indicating it wasn’t mixed in properly before adding milk/ice. I know wasn’t expecting much but was definitely upset about the bad customer service and poor product quality for a spot that charges similarly to top notch beverage spots of this kind in the area. It almost felt like a scam and left a bad taste in my mouth wanting to never come back and...

A small but tasty boba shop in a sleepier part of Santa Monica. They don’t have as large of a menu as Boba Time nor do they have as many tea flavors as Sunright but overall they do have some good options and also some good optional drink additions. Inside is very small and there was only one attendant working when we arrived Sunday night for a sweet treat after dinner. They don’t have a parking lot but street parking is easy to find in this part of town. The menu is not very large, but everything that we ordered was made pretty quickly, and the attendant was very polite, and I feel that she was also welcoming.

For my first time I chose the Brown Sugar Crème Brûlée Black Tea with boba and added egg pudding, which is one of my favorite flavor combinations. The flavors were very good, not the best I’ve had in town, but still really hit the spot. They only have two drink sizes available, but I wish they would offer a slightly larger size than the one that they currently offer. Overall I would recommend and I plan to try again next time I...

Bought a large Thai milk tea. It wasn’t filled to the top… paying extra for a large it should be full (see photo, no drink was drank yet even though straw was inside). The boba were undercooked and too hard. Asked for no sugar, was very sugary still (not sure if this Thai milk tea is from a powder and couldn’t remove the sugar?). Based on the colour it looks very artificial. Quite possibly the worst Thai milk tea I’ve had. The ordering system also says ‘Haru’ on the cups as well, made things a bit confusing. Disappointed in this bubble tea, didn’t think you could mess up such a simple thing. Unfortunately...