Tre Mani — Restaurant in Santa Monica

I NEVER give a negative review but I was so pissed off I feel the need to express it… I was so excited to finally try this place! Everything looked great as I ordered… The food was delivered very quickly, (which did make me wonder for a moment,) but nevertheless, the food was packaged nicely and the server was friendly. Upon opening the bags I again looked in odd wonder at the size and weight of the sandwiches. They seemed so flimsy and very small they were absolutely not what we expected. And definitely not worthy of their high price tag! We ordered the Porchetta and Mortadella sandwiches. Both of which had an array of toppings to go with them on the menu but sadly, were NOT on the sandwich! The burrata was non existent on the Porchetta sandwich and the Mortadella was cut so thick you could barely chew it and it too had nothing on it!!! It was so bizarre. Then I opened the salad- my eyes nearly popped out of my head when I looked down to see old, brown wilted Romain with the end cores mixed in and nothing else- no salami, no nothing! My bill was close to $100. I know good food. I know the prices and never shy away from them- but I especially know good sandwiches- (Yes, I’ve tried and enjoyed ALL the popular sandwich competitors in and around Beverly Hills, Venice and Santa Monica- I’ve loved them all.) so of course I expected the same here… Sadly, I was left completely disappointed by this place. The salad upset me so much I honestly had no choice but to say something- they immediately refunded me w no questions asked- which I thought was admirable but odd; it was as if they already knew the food was subpar…It was and I unfortunately, will not be returning. My opinion/suggestion to them is to go visit their competitors and try the sandwiches they serve… hopefully they’ll understand then what a truly good sandwich should look, taste...

Want to wait forever for someone to take your order? Ask questions with no answer because the waiters don’t know anything? It’s kind of sad because the food is good but I’ve never experienced such horrible customer service. I’ve been here 4-5 times, for pickup and dine-in. Every time the food was good but the same useless service. They have 5 sandwiches and they’re not capable of helping you on what ingredients are in each one. I sat at the table for 25minutes before getting up and leaving. Waitresses are doing busy work, attending other tables and just completely ignored me. It’s true, must of been hard seeing me as they were busy with the 3 other tables dining there on a Friday at...

This place is great! Nice back patio serving sandwiches and pizza on amazing fresh bread. We brought a stroller and baby, needed a high chair and they were very accommodating. Every staff member was pleasant throughout our multiple requests. The negative overall score of Tre is super disappointing because it’s not deserved. People can look at pictures to understand what food is served… I’ve ordered catering plenty of times and always call ahead after booking online to make sure the order for an important event was received.. This place is definitely...