Vitality Bowls — Restaurant in Santa Rosa

Looking for a relaxed spot to eat with food that specializes in healthy, nutritious, and allergy friendly food? Then you’ve found yourself in the right place at Vitality Bowls Super Food Cafe!

Although this cafe originated in Northern California they have already reached their 100th franchise. This specific one is located on Mendocino Avenue near the Santa Rosa Community College. A lot of the crowd is young college students, vegans/vegetarians, and workout lovers. There is a parking lot for this outlet area that it is in. There is handicapped parking as well as wheelchair accessibility.

One of their top products is their açaí bowls. They have different bowl mixtures that ranges from a vitality bowl filled with bananas and strawberries and a green bowl filled with graviola which is actually a fruit called soursop that comes from a broadleaf, flowering evergreen tree. The green bowl also has dates and spinach. Depending on how healthy you’re feeling that day or what kind of mood you’re in they’ve got the bowl for you. Not only do they have delicious açaí bowls, but they have panini sandwiches, wraps, and smoothies! Many of their foods are filled with vitamins and many antioxidants.

You can order online. They have a loyalty program you can join so you earn points. They also have catering services if you’d like to book with them.

They were a few comments I did have that I suggest this business think over. One of them being the prices are expensive. I completely understand that such healthy foods may cost more, but it’s not the customers fault. They just want to enjoy foods that are good for their body. Another thing is the employees. The employees were quiet and short. They did not seem to be very social people. I love the environment and decor of this place and I think your employees personalities should match the same personality of the restaurant. Lastly, don’t be stingy with your granola. I had ordered the vitality bowl which was delightful except there was very little granola and if I’m paying $15 for a fruit bowl I would think I deserve a good amount of granola as well.

So overall, the prices are expensive so I personally would only come back here every once in a while. I wouldn’t make it my regular place. To my Sonoma county people they have a clean and healthy vibe to it. It is also a good lunch for those of you who just had a good workout or those of you who need more energy after a fun night out the night before. Depending on your budget this may be the...

I visited Vitality Bowls (VB) with my two children to enjoy a nice healthy sit-down lunch, when passing through the area. We walked in with food in a closed paper bag from the neighboring business. We ordered from VB and I paid over $40.00s for two fruit bowls and a piece of toast. We waited for our order and eventually received it. We started eating our food from VB, when an obnoxious employee approached my daughter and demanded we leave the business for bringing in outside food. My shy daughter quietly agreed and told me we were kicked out of the business and had to leave immediately. I approached an available worker (also extremely rude) as the one who relayed the message, quickly returned to the back of the restaurant. I inquired about being kicked out and she demanded we leave immediately. We left.

I was never informed about their concern or asked to put the bagged food in the car or somewhere else outside of the restaurant before being told to leave. Additionally, the employee waited until I gave her my money before kicking my family out. And, they approached my 13 year old, and told her, not me (the adult), to leave.

After I left and took my children to the car, I returned to request a refund. I was told they don't give refunds and they can't pull a manager out of thin air for me. Then I was told that I have two eyes and should have been able to read the sign posted near the door that says no outside food. I was then told I was lying about when I brought the bagged food in and that they had camera footage as evidence. When I requested to view the camera footage, they said it was too difficult to pull it up. I felt like I was on a prank show, that's how unbelievable this experience was.

This business is dysfunctional. They have a group of young obnoxious ill-mannered employees working with no apparent responsible adults in sight. I'm left in disgust.

The food is generic...

Short summary: Bad customer service, bowl sucks. Go to Purple Açaí Bowls in Sebastopol.

Upon ordering the nutty bowl, I asked the cashier for NO bananas and to alternate for blueberries. After eating the toppings and getting to the base, I could taste banana and see banana pieces. I returned back to the cashier & told her this information. She said she will have her manager come speak to me. The manager with the glasses said that I ate half the bowl & I had to specifically ask for no bananas inside the base, not just for the toppings. I think it’s pretty common sense that if I specifically said I don’t like bananas in my bowl, that means no banana in the base as well. I attached a photo of my bowl that was NOT half eaten, just the toppings are gone as I said. The manager refused to make me a new bowl until I had to come back a second time telling her I was very upset to be forced to eat and pay for a $14 overpriced bowl I specifically asked for no banana’s in. She said the reason for the refusal was that I didn’t specifically say no bananas inside or outside the bowl. In addition, she stated “we’re not going to waste any resources making you a new bowl.” I then told her that I didn’t need any toppings and just wanted a new base. The manager did not look happy and said “fine.” I will not be returning back or recommend this spot to...