Masu Japanese Bistro — Restaurant in Saratoga

if there was a 6th star I would give it. I ordered doordash and some of my friends have a severe allergy. I called the restaurant and the woman that answered my call was super clear and concise that there were none of their allergies in the sushi. what really put this place over the top was: after the dasher had picked up my order, the same woman called me back and double checked that only the salad dressing had the allergen. that type of attention to detail, memory, and care for customers is just super hard to find these days, and what makes an establishment truly great. 10/10 would come back for the service and the food...

We used to come here often after hikes. Today’s lunch was very disappointing. The tofu salad was terrible! and they used firm tofu instead of silken. And the sauce wasn’t good either. My sashimi was cut in huge chunks. After bringing the food, the waitress never showed up to check on us. The plus side… the restaurant is in a nice court yard and we can bring our dog with us. Finally when she brought us the bill, we told her about the tofu salad, she was rude and told me we were the first one to complain about the tofu. So I removed one star from...

Sushi roll is one of my favorite food. However the rice used on their sushi is not sticky rice. Seems to me that the restaurant is just an imitation and not authentic Japanese since the staff are chinese. The wasabi had no pungent taste at all. It maybe expired. We had to ask for extra ginger but the waitress nevercame to us and ask if we needed anything else or ask how was the food. The food served tasted average but not worth the price.. Btw, their...