Zorba’s Greek American Restaurant — Restaurant in Sault Ste. Marie

Went to this restaurant only because of the reviews. Very disappointed. Ordered appetizers to be brought prior to the meal. Asked the waitress Camellia after about 20 minutes when the appetizers would be served she said in a few minutes. Comes back with the meals we ordered in hand and then wants to give us the appetizers. Not at all exceptable when we stated we wanted them prior to the meal. Then get the chicken gyros with more lettuce and tomato than chicken. The restraurant was not packed and people breaking down the walls and there was plenty of help. She only offered excuses and no one wants to hear that when there are plenty of other restaurant choices around. Customer service has gone to the way side when it comes to businesses nowadays. They feel there owed something when they provide bad service and that is not how that works. Get better and do better. The lighting in this place was light in one spot dark in another it was an eery feeling barely could read the menu and the spot we where seated had to constantly be bothered with the noise of the waitresses putting the dirty dishes in containers behind our heads. Needless to say will never visit this location on vacation again. Also the response from the owner was very rude and the fact if your going to respond please learn how to spell. I had already told the waitress I was not going to leave a good review. Train your people better and you won't have those problems. Sounds like after looking at other bad reviews that this has...

Would not recommend this restaurant based on customer service alone. We were in town on a weekend vacation and came here to eat. Walked in as a party of 9 and were immediately refused service and told “Nope, we just sat a party of 9 so we aren’t taking you”. We said we could sit at different tables and were told “Nope, not doing it”. Not one person in our party has EVER been told that we couldn’t dine at a restaurant because of our party size. We have been to restaurants in bigger groups and of course we had to wait on a table but never refuse service and told we could not dine there. I have no idea where they got their customer service skills from but it was good for us because we went down the street to Frank’s and were welcomed right in !!!! No wait at all and we had the absolute best waiter who received a very generous tip from us! The lady who was seating people on 5/3/25 at about 2-2:30pm, go see Matt from Franks place and allow him to teach you a bit about customer service. Being someone who has worked in hospitality and food service for over 25 years, any staff or employee who said that to customers would immediately be terminated but I guess that’s how this...

Nice little local joint in downtown Sault Ste Marie Michigan. We love Greek food, so this was a great find for us. The reviews were decent, so we walked in & were seated pretty quickly even though the place was packed at about 2 in the afternoon on a weekday. The inside of this place smells like an old-timey diner. So nostalgic!

My husband got one of their bugers with fries, and I got the chicken souvlaki with a Greek salad.

My husband said his burger was excellent, and the fries were dynamite! I couldn't stop "sharing" them with him. :D

My souvlaki was very well seasoned & nicely cooked. The chicken chunks were juicy and tender. The greek salad was on point, fresh & all the requisite components! The tzatziki sauce was the best I've had anywhere. I do wish the meal had come with more feta, and at least one pita. But overall it was a terrific meal, and the server was very pleasant and efficient.

We were jonesing for some baklava, but the person who makes it for them was off due to a family emergency, so no baklava. I bet it's...