Ozone of the North — Local services in Sault Ste. Marie

This place has really gone downhill. When Yogy was in the shop constantly at least he made you feel welcome and would talk to you. Now he's never there and his new workers are uneducated and rude at best. I asked for a very common "raw" brand product that literally any smoke shop would carry, and was told kind of rudely and dismissively "that's just a fad, we won't carry it, because in a year nobody will give a #$%& about raw" then the employee just walked away from me after saying that to help someone else so I browsed around a bit more and heard said employee giving some horrible growing advice just to try and make a sale. Their wraps are dry and cracked from just sitting on a shelf forever when I asked why they don't get fresh ones I was told "we have to sell these first, if nobody buys fast enough we can't get more" kind of acting like it was the customers fault they had bad wraps. Everything is also triple the price of literally every other shop in Michigan granted they are the only shop in the area but. You'd be better off taking a extra 40 mile trip downstate where you can find the same rigs for 20 dollars that they sell for 80. It's sad these guys are thriving off spreading misinformation just to make sales, and I advise anyone to do actual research and not just take them at their word on a product. Sad to see what was a cool place...

Been coming here for YEARS, gonna miss Yogi, but he deserves this, and the new owners seem pretty decent. Nice people, friendly service, the environment feels the same, and I am happy the new owners are keeping the legacy going, rather than turning it into something it isn't. Y'all got my thumbs up 💯🙏 (And to reply to the newest review before mine, these aren't just kids who don't know what they're doing, they've worked in shops around here before, and Yogi needs and deserves this. It'd be a shame to see people like you completely kill off this homegrown business by going to some chain shop just to spite a man who ran this business for the community for MANY MANY YEARS because he wants his well deserved retirement, they literally still sell all of...

Overpriced. Dogs in the store that bark when you enter. Poor lighting. The owner told us a story about the local Delivery Gift spot which was all lies. And he tells the stories to every customer. The glass is extremely over-priced, yet every day is a sale of some sort. You can find the same glass literally at 70% cheaper. He does not educate himself in the field and prefers to promote whatever products bring him the most profit - which means poison products. Most unprofessional looking establishment in the Soo thus far unless you are...