Foxy Loxy Cafe — Restaurant in Savannah

The service here was really disappointing, and the way my situation was handled was unacceptable. I ordered the Foxy Scramble Burrito, which is clearly labeled vegetarian. Even my receipt said “Foxy Scramble (VEGETARIAN)” but I was given the sausage one with meat.

After taking my first bite and realizing it had sausage, I brought it up to the woman behind the counter. She immediately got defensive and said, “Well yeah, that’s all we have,” and “We gave you what we had,” instead of what I actually ordered. She went on to explain, with attitude, that the burritos “take hours to make,” are “pre-made and reheated,” and that they just gave us what was available. When we placed our order, the guy at the register told us the burritos would “take about 10 minutes,” which made it sound like they were made to order. No one mentioned at that time that the vegetarian option wasn’t available.

Her tone made me feel like I was the problem for being upset, as if I should’ve somehow known how their food is prepared or that they were out of the vegetarian ones. She never once apologized or showed any empathy, and she clearly didn’t care that they had just given meat to a vegetarian. For a place that promotes vegan and vegetarian options, I honestly can’t believe they thought that was okay. As someone who’s been vegetarian for moral reasons for years, realizing I had just eaten pork was heartbreaking.

Mistakes happen, and I’m very understanding of that. We live in a meat-eating world, and this isn’t the first time something like this has happened. A simple apology and a genuine effort to make it right would’ve gone a long way. I was visiting Savannah for the first time and stopped here because of the 4.6 star reviews. After this experience, I definitely won’t be back and wouldn’t recommend it to anyone. I hope this place takes accountability for how it treats people and loses the “we can do no...

Great location and there are more parking across the street or behind the restaurant. It appears small, tiny, but don't let look deceives you as there's a whole new world of pleasant surprise to the space. The line is (or was) long (for us), so there is online order conveniently at your finger tips. They also have a side door to assist with coffee for express line for coffee order only. The place is decorate with nice arts on the wall. They're clean surprisingly, consider how busy they're. The space appears small from the outside, but "oh boy" it's plenty of space. There're the outside seating up at the front, the inside seating by the widow, the upstairs seating, the upstairs balcony, and the beautiful courtyard seating area. This courtyard is leading to the bookstore next door, which provide more seating. They have yummy pastries and pocket of delicious goodness. Forget the menu if you're there for breakfast or brunch, it's complicated, just go view the menu of food layout and the drinks on the wall. (or order online). Abundant of choices for drinks and they have some hard to find drinks like Cafe Cubano, and Cafe' Con Leche. (It would be more authentic if we would have a choice of condense milk as alternative "milk") Cafe Con Leche: Two shots of The Coffee Fox Flywheel Espresso sweetened + 6oz of Southern Swiss Dairy's Whole Milk.

Mocha: House made vegan dark chocolate sauce, 2 shots The Coffee Fox Flywheel espresso + Southern Swiss Dairy's whole milk. Matcha Latte is made with a blend of organic Japanese green tea powder and pure can sugar combined with whole milk.

Muffaletta Kolache: Slightly sweet yeast dough pastry filled with sliced ham & salami, parmesan & swiss cheese, and olive tapenade.

Egg & Cheese Kolache: Slightly sweet yeast dough pastry with Egg & Cheese baked into the...

“Foxy,” as we locals call it, is what I would consider the premier coffee establishment in Savannah. They are true to coffee as an art—you won’t find your favorite syrupy combos here! It’s so good, though, it turned me onto plain jane coffee, and now I don’t want it any other way. They also have the best black chai and matcha lattes in town, considering the punch of the flavor and the price. I recommend getting extra matcha in your latte—it’ll be as strong as the fancier places for several dollars less. They also offer a variety of gluten free and vegan pastries that do not disappoint, and I sincerely believe the best tacos in town are sold here. Their kitchen is also fast, their customer service is excellent, and their baristas are fun to chat with. My only critiques are that most of the seating is communal, centered around large tables, and they do not have many outlets here at all—I have long wished they would divide up the seating upstairs. It’s not a place I like to come to if I need to study for that reason. They also can be really inconsistent with food quality—sometimes the tacos are spicier than a red indian curry, and other times it’s so mild you wouldn’t think there was spice there at all. The lemon bars, the best pastry in the cabinet, are also either burnt or undercooked more than half the time, particularly for the past few months. But, hey, try a gluten free blueberry muffin and the veggie taco instead. There’s always a way...