KFC — Restaurant in Savannah

I placed an order online and proceeded to go pick it up. When I got there I let the cashier know my name and she told me it was going to be while.I sat in the lobby for about 10 minutes and was handed my order. It was in a big bag that was sealed up so I did not look inside. When I got home and opened it I realized it was the wrong order. I brought it back and whoever the girl is in the black and white striped shirt begin to say over and over again that I took the wrong order. First of all I took nothing the order was handed to me I feel like it was rude of her to accuse me of taking something that I was given. As she was packing my order she was slinging my chicken into the box with an attitude It's not a good experience to have a restaurant make a mistake and then blame you. Everyone else that I initially interacted with was nice but she needs to work on her...

I ordered a meal of chicken strips through the drive thru. I was told there would be a 6-8 minute wait. After waiting 15 minutes in my car I went inside to inquire about when my meal would be ready. I was advised by the manager she did not know I was waiting but no other response was given. There was not an apology or even a statement that my food was almost ready. After 25 minutes i asked for my money back and my food finally became ready. I never did receive an apology or any acknowledgement of the poor service. The only response I received was the cashier stating"I told you you'd have to wait.". This is not the first time I've had to wait an extended amount of time here for my food but there's always been an apology and much better customer service. It was the worst customer service i have ever had and I will not...

Never again We ordered through the app since they had a deal on the chicken meal we also got tenders but when we placed our order it said we only got the chicken and it was still 50 something dollars so we went in and told the woman at the counter what happened and showed her proof that we were supposed to get our sides and then she said "well tthere's nothing I can do to help you I can't fix it luckily we contacted customer support and they gave us a refund for the missing items we went through the drive through to get our chicken we ordered around 8:45 and when we went through the drive through she said she was making us fresh chicken and the that it would be done in 16 minutes we didn't get our chicken until after 9:30 and it was cold Never again Count your days...