I found hair in my pizza and I called the next day and made a complaint. I did not want to make an issue because I only paid the promotion rate of $4.50. My call was to make them aware to be more careful in handling food with either gloves or hair nets. However, I decided to return to the store two weeks later and mentioned my experience and the general manager was unprofessional and rude. He tried to make it seemed as if it was my hair which is gray and continued to joke about it as if finding hair was a joking matter. I explained that I didn't make a big deal about it at the time but did call and complained about it. His sarcasm with me was very unprofessional and went back and forth with me which was insane because I have a right to make them aware of my experience since this was the first time I had returned back to the store. He became so unprofessional with me I left the pizza I ordered at that time and walked out! I will never order anything from this location ever. I can't believe he said he was the general manager because he needs training in customer service. The pizza was only $4.50 which is why I didn't bring it back up there when I spotted the hair. The unprofessional and rude behavior I received was and is unacceptable. It was also done in front of 3 other employees and one customer who was waiting behind me. I advise anyone to not eat at this location because if you have a complaint the management there is not interested in solving the issue only in arguing...
Read moreWell, where to begin....?
Short answer: Go-to Sam's Club food court, or grab a frozen pizza from the Dollar Store. You'll have a better experience & much better quality food, and fully cooked as well.
Should've known better with the "restaurant" being sandwiched between a Subway & a strip mall sushi place.
Ordered a large hand tossed pizza, pepperoni rolls, and cinnamon rolls. Each item was flavorless, undercooked, underwhelming, and quite small, if we're comparing sizes.
The large hand tossed pizza might have been considered large if one were the size of a leprechaun with a height somewhere beneath the 50th percentile... Instead of being hand tossed, the pizza resembled dough that had been steamrolled over and over, then left outside in the humidity to be turned down by the flies... The taste was reminiscent of softened cardboard, tho I have a feeling hand tossed cardboard would've tasted better.
Both the pepperoni and cinnamon rolls were not baked anywhere near long enough to be considered edible; my niece does a better job with her E-Z Bake Oven... Regardless of the amount of sauce & icing one could pour over these dog treats, forcing them down would be a feat not for the faint of heart... The undercooked dough was limp like your grandfather, and just as poor performing regarding the supposed flavor that was nowhere to be found...
Even if I were stoned, I wouldn't be able to rate this at 2 stars. Incredibly disappointed... Y'all need...
Read moreOrdered online to go. Arrived 15 minutes later and gave my name. Went and sat down. 10 minutes later he asked my name again and said he didn't have my order. I showed it on my phone and he said okay. Five minutes later he came back and checked my phone AGAIN. 10 minutes later a different employee asked what my order was. Ten more minutes go by and they say they're upgrading me to a large. Sure, why not? I don't want to eat that much though. It's 11:50pm and I just want to go home. They checked my phone again. Not sure why this time. I've seen two Doordash drivers come in and walk right out with a pizza.
I don't know at what point my food started getting cooked but I sat in the restaurant for 45 minutes total. I heard "It's coming out now, sir!" about 4 times. It's 12:00am now, officially Sunday. I need to be at work in 7-ish hours. I just hope the pizza is edible. Not even good, just edible. I'm peeking over the counter and see three pizzas on the oven. I hope one is mine.
12:05am. Pizza acquired!! Smells good. Driving home now.
12:15am. They forgot to cut it! This pizza is actually really good though. Lots of toppings, crispy on top and good flavor all around.
I'd hate to see the place when it's busy. Lots of people were coming and going. Music was blaring loudly. People kept coming in and out but they weren't customers. I was entertained by a 10 year old kid folding pizza boxes. He folded 33 as...
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