Honest — Restaurant in Schaumburg Township

I used to love this Honest so much. Literally every time family was over we’d go here in big groups, I’d go here with my mom, my sister, my fiancé, my friends, everyone. Overtime though, this place has significantly declined, not only with quality of food, but portion size, and prices. I’ve done several Uber eats orders where I ordered noodles and they were ice cold, poorly packaged and just absolutely gross. Even the pav bhaji is nothing special. Honest was one of a kind before but nothing is the same. I would at least expect their pav bhaji to be the same since it’s their specialty but after many disappointing dine in’s and delivery orders, I am not a fan of this restaurant anymore. They’re also just overall really expensive in my opinion. Of course IF they had a great remodeled ambience inside, nice bathroom, sit down ordering service, I would agree with the prices. However this place has not remodeled, their bathrooms are very old, seating is not enough, and the worst part is you have to actually wait in line to order rather than getting sit down service where the waiter comes to you. I really don’t get where the prices are coming from. Oh yeah- they expect tip after you order too- like for what?! I literally just got here, I’m in line, and I’m placing my order. I have not sat down, I have not tried the food, I have not received ANY service and you want me to tip right now? Some places...

I am leaving my honest review for honest restaurant. I don’t Recommand this place. I leave my right opinion. Specially when we order carry out order .for very bad customer service. I went there I order 2 pay bhaji and 1 pizza. Skinny indian guy have red kum kum. Very poor customer service by him. He charge me first . Tell me come after 30 minutes your order going to ready. I came after 35 minutes. He charge money first. I was standing there 10 minutes. He did not even say that oh I am sorry your order it’s not ready . Or anything. I was sttting in. One his crouches. He told me can stand up from there. I was literally very tired. Waiting 35 minutes in top of that waiting 15 minutes, plus treating very disrespectfully. I was stand up from that crouches. They let me wait another 35 minutes for my Order. I order 2 separate pages bhaji. He did wrong order entry on computer make it 1 pay bhaji together. Almost wait pav bhaji for 1 hour 30 minutes. It’s better I make at. Home . Quality was bad too, good thing for Mexican other guys prepared my order they told me sorry but indian one who wear red kum kum on his middle of the eyebrow did not. Even apologize for his mistake. They operate professional customer service. Don’t Weste money for this kind of place. There is many other place have better quality then them. They don’t value them customers. I give 0 star for this place....

Okay the food was good. Had the pav bhaji, pani puri, spring dosa (too cheesy and oily), and pulao - You know, the typical Honest spread. Was kinda disappointed after realizing that all branches carry different menus. I went in prepared to order my favorite soup that the other franchises usually serve, but turns out, they have their own, unique menu (of course with several overlapping items). The service was pathetic. I’m from the east coast (MA) and have visited all branches of Honest along the east coast. There is nowhere I have experienced such impolite behavior from the servers. They subtly asked us to tip and what’s even worse, they asked to clear off our table. I mean? Considering this isn’t a thing on the east coast, it just made me feel kinda uneasy. That wasn’t the only problem. There was this young boy and an older girl (with a hijab), and I just couldn’t stand their behavior. Extremely clinical and she quite literally commanded us to trash our trays before we left. Trashing trays is still okay but her behavior really wasn’t. If -5 was a thing, that would be my rating because of her. I mean just put a note on each table asking customers to trash their waste, and we gladly will. But behavior like this - Is never okay. Didn’t think I’d ever give Honest such a negative review. Restrooms are also not well-kept and seemed unhygienic. Never...