Jimmy John's — Restaurant in Schertz

IS THIS FOR REAL???? I've never posted a complaint (check reviews) but I bought sandwhiches (noon 12/16/19-Schertz Tx) ordered 1 w/o tom, another w/o tom and onions. Walked into store THREE times b/f it was corrected and was overtly disrespected (by 2 ladies) each of the three times I had to go into store to correct. On final entry to explain the sandwiches still are not correct, a lady making sandwich puts a menu IN MY FACE and says "go home and study menu". I went to office in Schertz and immediately notified the corp office thru website b/c I don't believe in writing bad reviews but after 2 days there's been no contact - so here it is! There were two lady employees that were miserable and rude but also a very polite younger man working there who looked mortified by these ladies words and behavior. Very bizzare behavior by two ladies and no doubt the worst fast food exp I've ever had...

Not freaky fast like the add. Placed an online order, waited 15 minutes before entering the store, waited another 17 minutes before it was ready. A classic sandwich and a cookie. One of the people went out on a delivery with two small bags and a soda. I saw 5 other people working. My sandwich was made with my extra ingredients like I asked but it seems like less meat on the sandwich now. Smaller bread, smaller meat = smaller sandwich and over a 30 minute wait. The kid taking orders at the cash register was friendly but he kept yawning, mouth opened not covering it most of the time looking directly at the customers and food. Not excusing himself or wiping his hands..... the only reason I'm giving 3 stars is it still has the...

Not a lot of options for kids. Food product quality was really good, but the flavor was just average. Nothing special about it, just another sandwich shop. Cashier was friendly, two guys making the food seemed really stand offish. Not approachable really. When asked if we wanted cheese on the kids sandwiches, we said yes and when they didn't have any we looked to the receipt and saw we were not charged for it, so that was a bit disappointing but not worth the hassle of going back up and paying for some cheese to put on the sandwiches ourselves. This place is probably fine for dining alone on lunch break, but not a...