This place is beautiful and the decor is very lovely, although I do feel it isn't so much "speakeasy" as it is more of a jazz lounge vibe. All the same, the positive of this place is the pretty and unique atmosphere.
The reason I'm giving this review 2 stars is for the very poor service I have received each time I have been here, and I've only been in 3 times. The first time, my boyfriend and I came in and were at the bar and waited (not exaggerating) for 20 minutes to be served a drink or even acknowledged. It was a week night and not even terribly busy, but we ended up being so fed up by the blatant disregard for service that we left without being acknowledged. The second time, after waiting another extended period to be served, the bartender was rude and acted like she did not want to be bothered to serve us.
The third time I was there was pretty much the final straw for me. My boyfriend was playing with the band and I was sitting at a table by myself all night and was ignored for the 4 hours I was there. The gentleman server did his job for all the tables around me but never once acknowledged me until, after an hour, I had to ask for his attention to just have a water... WHICH I NEVER EVEN RECEIVED. By the middle of the night I went out front, enjoyed a few drinks there, and came back in to enjoy the band for the rest of the night, and still proceeded to be ignored at the table.
All in all, I appreciate the fun and diversity Madame Jenny's is trying to bring to the area by being a very unique bar, but I will not be returning here after repeated very poor experiences. There is no reason for such a blatant disregard for service, especially table service.
This is my first review, and the first time I have ever felt strongly enough about a business or service to have to...
Read more"Nightclub" might be a bit of an exaggeration. Evening club would be more appropriate. Came in on a Saturday night after finishing up a Christmas Party at Ale Mary's around 11:30pm. Live music had just finished their final set and were packing up. Plentiful seating and the group of 10 was easily seated. Waitress was very polite and prompt. Put in 10 drink orders. Came over ten minutes later to ask if we wanted any food orders, as the kitchen was closing. Order the duck fat fries, which were good. Drinks were good also. Midnight the lights inside flashed, waitress came over and said it was last call and asked for a final drink order, which we all declined as we had just received our first drink order ten minutes prior. Looking at the bar seating several patrons on top of our ten appeared to still be enjoying their drinks so I figured we still had some time after last call. Turns out they must have been employees enjoying an after work drink because 5 minutes after last call the lights came full on and our check was delivered without prompting. After closing our tab we were given a pitch about their New Years Eve Party which still had "very limited tickets remaining." We declined to purchase, fearing being kicked out 15 minutes after the ball drop. Come (early) once so you can say you've been to a speakeasy, enjoy the "secret entrance", enjoy a jazz set and a drink,...
Read moreI miss this place so much. I noticed that the Facebook page was deleted so I guess there’s no hope of a re-opening. I’m very sad to see that. This was the best bar in Scranton. My friends and I cherished it. Gorgeous atmosphere ,the most comfortable chairs, Best live entertainment, best drinks and even food. In response to the other review I also think this place had the best hours. Yes we would start our night here. I really wish you would re-open or post something for the patrons who miss your place. Hope...
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