Baybrook's Fresh Seafood — Restaurant in Seabrook

I have gone to Baybrooks for years (even before the hurricane demolished the building). However, the last two times I have gone to Baybrooks, I have received very poor customer service. While I like the seafood, it is inexcusable to have rude, unfriendly workers. The workers don't smile, they look as though they hate their job and they rush you to hurry up and order. We were there today (Sat.) around 2 pm, it was not crowded and we were a group of 10 women. I spent $100 and I'm sure many of the other ladies spent almost as much. Many of the ladies complained about the service once we boarded the bus. If I am paying for something, I should be able to choose what I want, not what you want me to have. If you say you want the small shrimp and before they can bag it, change your mind to the larger shrimp, they become very upset and begin hastily throwing your items into the bag. My motto is 3 strikes and you're out, so they have one more opportunity to keep my business or I will take it to one of the other seafood markets located there. I have to say the lady working the register was friendly and courteous as she took our $. Note to Owner: Please send your workers to a customer service class before you lose...

The only place we get our fresh seafood from. The red snapper was so good fried and cooked in a tamarind soup traditionally homemade. Had gotten an array of seafood fare from whole salmon filet, to pompano, five lbs of gulf shrimp, milk fish, and of course the red snapper. I’m making baked salmon with lemon, pepper, salt and green onions for garnish. I always make this recipe and it always comes out decadent and delicious. I hope this business continues to flourish as I will continually be an avid patron whenever I find myself in Seabrook Texas. This is the only place outside of Houston that I trust to get seafood from. Apart from cooked seafood, I always manage to find myself here at this place. Next time I can’t wait for the bay to open up so I can get some of the biggest crabs I’ve seen in my life. I can hardly wait for crab...

I'm from el paso and I always buy my seafood there.i spent over $360 on DRUM FISH and jumbo shrimp. The tallest guy there waited on me I bought 26 Drums. When he was putting them in my ice chest, I told him that Don't look like 27 DRUM FISH. He assured me he put 3 bags of Drum in my ice chest and I told him no.he kept covering them with ice and proceeded to my car and asked him again and he said they were all there. I Tipped him $5 .when I got back to el paso there were only two bags and 17 DRUMS. I call and reported him and I were told there's a sign saying to check your order before you leave .that's impossible when its covered up with ice and...