Seabrook House of Pizza — Restaurant in Seabrook

I ordered a delivery online, they brought the wrong pizza so I called to have them bring the right pizza and they instead argued with me. They have a manager who does not understand english and there was a huge miscommunication problem until he put on one of the front staff kids who tried to explain it to him but he still did not get it. Their online delivery system is completely messed up and when I tried to tell him it was an error on the computers end he was very very rude. Then after 5 minutes of arguing he finally told me to bring him the pizza to prove it was wrong and he would make the right one after that. I ordered a delivery and don’t drive…. and when I told him this he said sorry there’s nothing I can do…. I’m out $25 for a shitty pizza plus a tip which you didn’t deserve after how rude you were when I called. And the manager is the only driver they have so be careful !!!! DONT waste your money here SALISBURY HOUSE OF PIZZA is so much better, everyone there is extremely nice, the portions are bigger and the prices are better. I understand things get messed up sometimes, I work in a high class Italian restaurant lol but if I or my manager EVER spoke to a customer the way you spoke to me yesterday I’d be fired before I could even finish my thought. I don’t care what you have to say in your review back bc you still are NOT understanding that you brought the wrong pizza, I literally had to throw away a whole pizza that I bought for my kids and split one large pizza between 8 people….. Again since you are not understanding what happened, your online ordering is messed up that’s why I had to order the pizza the way I did, and then I called to ask to have you bring the right pizza and take this one back and you argued with me, told me I was wrong and were extremely rude the entire phone call. Then told me to drive to you when I legit ordered delivery bc I literally don’t have a license. I hope you work on your customer service and please fix your online ordering so you don’t have this issue again with anyone else.

EDIT Mind you it’s been about 15 hours now since we ordered and my boyfriend and daughter have been throwing up everywhere since about 5 am, pretty sure they got food poising from your food !!!!! Im warning everyone PLEASE do not eat here, they completely messed up my order and now my boyfriend and daughter are sick from...

HORRIBLE CUSTOMER SERVICE .. VERY FIRST TIME CALLING TONIGHT, order one Pizza and a Pepsi, they said half hour for delivery. Not only were they rude it took HOUR AN HALF actually a bit longer to receive our PIZZA. So I called before it was delivered and asked what Happend She responded that Debbie cooked the pizza very well done so they had to make another pizza you think that they would give us a call and a heads up. We finally get our pizza and then I realize the kid never gave me my Pepsi that we paid for. CALLED BACK AND ASKED FOR MANAGER HER ANSWERD HELLO” not seabrook pizza and I explain what I just wrote and he denied it taking a hour and half tried making every excuse in the world that it wasn’t THIER fault. SAD BECAUSE WE ARE BUG PIZZA FANS AND THE PIZZA WAS ACTUALLY PRETTY GOOD BUT I REFUSE TO DEAL...

I wish I could rate 0 stars. It's seriously that bad. The only way anybody could order from this place is due to laziness or ignorance. I don't understand how they continue to operate when there's Community Oven, Tripoli, Otto, Charlie's Tap House, and Nick's Place. They should be ashamed to call themselves a House of Pizza. More like a Shack of **! Usually when I see a place that's REALLY run-down I get excited because that must mean the food makes up for it! Well, this place is definitely a huge exception to that rule. God Bless. The only way I can see them surviving is with a Bar Rescue type of guy coming into the place. I hope I saved at least one person from making the wrong decision by writing...