Got there at 9:30 and waited in the pick up spot after checking in. Waited 15 minutes for them to bring me my food out. As I’m sitting there. I can see to go food just sitting in the to go area with no employee to be found so i went in to get it, and my drink didn’t even have a lid. Waited for 5 more minutes to see if someone would come out of the back to help me get a lid but no one ever did. Get home and my order was partially wrong and the wings were so over cooked they were like jerky.would give a one star but I called back and the manager was very nice and immediately refunded my order no questions asked and was...
Read moreWas suppose to refund a order due to the chicken being undercooked and bad. Was lied to at least 6 times by “managers” about my refund. Do not eat at this chilis or order from this trash place. They will serve you bad food and the lie lie lie.
UPDATE 1: Notice below they blamed Doordash…… we didn’t order through DD….. silly silly response. Wow.
UPDATE 2 : They changed their response when I corrected them.
UPDATE 3 : still no refund from March….
UPDATE 4 : Now they are requesting I go out of my way again…. And message them through some...
Read moreIf you were looking for a place that specializes in wings but has a 50% chance of getting your order wrong then this is the place for you. I go there still because I love wings and it's the only place in Searcy that does good wings, but it is concerning to me that a place that does just wings can mistaken your bone-in wing order about 50% of the time for a boneless wing order. I'm almost motivated enough to go into the restaurant business myself just so that I can make wings and not get people's...
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