DO NOT GET THE RED VELVET IF YOU WANT RED VELVET Iām not gonna say this cake ruined my birthday because Iām an adult and the world is terrible, but like, Iām definitely not happy. All I ever want for my birthday is a red velvet cake. Thatās it. No gifts. Just cake. We just moved to Seattle from LA and donāt know any good bakeries yet, but my husband heard this place was nice, so he ordered a cake and surprised me with it. I knew there was a problem right off the bat when there were fresh berries on top. WHY WERE THERE BERRIES ON TOP? We pushed through. Then, after the candles, I tasted the frosting. SWISS MERINGUE??? On red velvet??? Full hate crime. But I gave it a fair shot. Then I cut my slice and saw the cake. It was brown. Like mid century furniture polish brown. Red in the sense that Julia Roberts had red hair in Pretty Woman. Like yeah, maybe red in a color theory class way, but not red in a real life way. This cake was as much a red velvet as it was a ribeye steak. (That means it wasnāt.) Imagine thinking youāre such a cool baker that you make a red velvet cake without the color red or cream cheese frosting. Thereās a South Park episode about people that like the smell of their own farts. That episode is about this baker. Donāt order this red velvet if you want anything close to a red velvet because you will not get it. Instead you will get an interpretation that makes sense to no one, like the second Sex and the City movie. And your birthday will be ruined. (If you cared about...
Ā Ā Ā Read moreAs my neighborhood coffee shop I used to spend a few hundred dollars a week here. Coffee/ breakfast / lunch every day. It used to have friendly staff & high quality products.
The last few times Iāve been the staff have been passive aggressively rude, condescending & unprofessional. The latte tasted the same as water. Iām quite sure they donāt even use espresso anymore but the drip coffee in place of it.
I canāt justify coming here anymore. Instead I purchased a high quality at home coffee machine to make my own latte without the long wait times, angry looks & unhappy staff and customers (who never have a proper place to line up & end up mad at each other ) The whole place is an energy drain! Sam, the Jared Leto look alike & the guy with the moustache & funny T-shirts are the only well-mannered staff left there.
I donāt know what management or ownership has done but whatever it is change it back! Your staff are so unhappy & your product is not the standard it used to be. Wait times of 15 minutes for a watery latte is not for me! If I was you I would spend my...
Ā Ā Ā Read moreThe baked goods are great. No question about that. Everything they do is fantastic, and they make one of the best breads around - a half baguette/half ciabatta.
The layout of the bakery is really awkward, even after a recent rearrangement. People always gather at the display case just inside the door. If you get there after a certain hour, you're either pressed uncomfortably against the door or can't get in.
There's always a big line, in part because the counter staff isn't all that attentive. They definitely don't focus on helping move people along from the display case. I've experienced even worse service at the Belltown location - things always take forever there. Coffee pulls take a long time, too, so there's always a certain amount of milling about that goes on as people wait for their orders.
If they could figure out a layout that works and focus on moving people along, I would go here 4-5 times more frequently than I do...
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