The coffee is entirely subpar, especially considering the price point. HOWEVER, the reason I was even prompted to write this review was because of the poor service I've received every time. I don't go often, but its in a convenient location. Every time I have been, I have unfortunately had to encounter the barista with the short hair. I had told her I had an order for pickup and she only responded with "Yup." and then gave me my drink. There was no "Here you go!" or "Have a nice day!" This normally wouldn't bother me, however my experience was a direct juxtaposition between the customer in front of me. The barista was laughing and making small talk with the customer in front of me and when she turned to serve me, it was like a flip of a switch. The overall environment in the coffee shop is unwelcoming and hostile. You'd think for being located in such a diverse and vibrant neighborhood, this wouldn't happen, but clearly that...
Read moreForget that it’s wildly overpriced and they almost always burn their beans, my one star review here has to do with their lids.
Specifically, how the lids on the to-go cups don’t actually fit the cups.
I live in the neighborhood so I’ve been here a lot. I always get my coffee to go.
Today, as I was leaving, not even a block away yet, I felt that old familiar drip drip drip of coffee running down my fingers, and I made two decisions:
1.) I’m done going here forever.
2.) This is so persistently annoying that I had to WRITE A REVIEW ON GOOGLE.
That’s saying something.
Fix your lids, Victrola! It’s been YEARS.
EDIT: I changed my score from 1 star to 5 stars. It still annoys the heck out of me, but not enough to mess with their score on google. Support your local coffee shops, even if they can’t get their lid...
Read moreServed expired and stale baked goods, and an "iced chai latte" that was essentially all milk, dumped it out at the next intersection as I didn't want a cup of just straight up milk. The croissant was so stale that I could hardly chew through it, and when I pointed out the cookie I ordered had an expiration date from 5 days ago they took the sticker off and handed me another one from right next to it without a sticker. The cookie smelled suspicious and will probably be tossed out since I can't trust their food safety practices. We also asked for a nitro cold brew and they said the machine takes too long to set up, so they didn't want to do it. I don't know what changed from last time I was here but I won't be back, and will warn others away.
The beans were good, and that was the only saving grace from a one...
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