Cang Tong Japanese Steakhouse — Restaurant in Sebring

We have eaten here on several occasions and for the most part the food and service has always been good. I don’t know if they have changed management or what has happened here, but we went last night and it will probably be the last time we go!! When we arrived we were told a 30 minute wait...after almost 40 minutes I asked where we were on the list and was told 5-10 more minutes. We were finally seated after about 10 minutes. (Total wait time 50 minutes) Usually the tables have silverware wrapped in red cloth napkins when you are seated. When we sat down there were no napkins or silverware on the table. After almost 10 minutes our waitress finally showed up to take our drink order. It was again another 10 minutes before our waitress came back with our drinks and took our dinner order. There were four of us in our party, so not a large group. We all ordered soup with our dinner. This time it was nearly 15 minutes before the soup came out...and did I mention we still didn’t have silverware and napkins ! When the waitress serve our soup, we asked for silverware. She informed us that as soon as they had some clean silverware she would bring it to us. Apparently they had totally run out of silverware!! My husband ended up drinking his soup out of the bowl, because by the time we finally did get spoons, our soup was cold. When the waitress brought us our spoons, she informed us that our dinners would be right out. Which was the only thing that actually came timely. This is when she finally brought us a stack of paper napkins. Honestly, this was some of the worst restaurant management I have ever seen! What restaurant runs out of silverware in the middle of a dinner service!! All told, we arrived at 6:45 PM and by the time we finished our dinner it was almost 9 PM. I should mention, this was during the summer “off season”. I can’t imagine how they’re going to handle this restaurant when the snowbirds come back in October. But I will never know, because I won’t be...

Still could not eat! After 2 phone calls and 3 visits over a week they still refused to serve me. First visit was a Monday, got a babysitter for a nice date for me and my husband went and I asked “can we please eat at the hibachi table.” They generically replied “No” no explanation nothing so I left and called back Thursday and asked how do I go about being able to eat at the hibachi, they said it’s closed every Monday but open every other evening and told me the time they take the last round for the hibachi. Okay so got a babysitter and tried again Friday night at 6:30 they said they already were booked for the whole night. So another night no hibachi. So I called Sunday at 1pm and scheduled a reservation for us at 7:15pm that night. Got another babysitter (because I’m really dying to try this hibachi table) Showed up at 7:00 they stated they couldn’t seat me until 7:15 (mind you I can see a family finishing up at the hibachi table) okay walked to my car sat down and they waited and then called me when I got in my car to informed me that they can’t serve us until 8:15 that’s a whole hour away!!! Their sorry explanation was their computers were down and waitresses have been taking orders by hand… wth is the difference how does that put you over an hour behind? If you are sooo far behind didnt you know this with anticipation to let people know? I tried so hard but this restaurant is so unprofessional and unorganized I simply can not keep wasting time and effort to eat there when they can’t even have the decency to call ahead if they knew they were running behind. Absolutely just extremely disgusted with the people and extremely...

I'm only giving this place 2 stars because they used to be great or else they'd be getting 1 star from me. I've been eating here over 15 years and they used to be really good but maybe they've outgrown themselves. We made reservations for 7:30 pm and were sat timely however it took 20 minutes for someone to take our order. Three people in our party ordered salmon just to find out they were out. They should have told us this when they sat us because they left and came back 15 minutes later. I changed my order from salmon to sea bass. The waitress left to put our order in just to come back 5 minutes later to tell me they no longer sell sea bass. Forty minutes just to order our food. Once we got our food it was plain, boring and flavorless. Nothing like they used to be years ago. I've noticed the last few times we've eaten there the quality was poor and the service very slow. I kept going back because I was just in disbelief because they were so good at one time. A couple months ago we went there and the place was full and there was one couple waiting before us. When I went to put our name down for the wait a young girl told us it would be an hour or more. She looked overwhelmed. The young man next to her rolled his eyes at her and said it would only be 20 to 25 minutes of a wait which seemed more reasonable but at that point I figured the girl didn't want our business and we left. It's a real shame how good they used to be and how disappointing this...